34 Results from 2020, /sustainable
Retired Member
The new decade demands a more focused outlook to building economic moats. Up until a time, ‘product and pricing innovation’ were the popular means of differentiation and competitive advantage among the banking institutions. Once that became mainstream, the then-innovative banks turned to technology for improved efficiency and optimized operations....
21 May 2020 /wholesale /sustainable Banking Strategy, Digital and Transformation
Banks today are looking beyond ‘product and pricing innovation’ for differentiation and competitive advantage. The new aspiration is to champion the trifecta of Customer Experience (CX), Omnichannel engagement and a Platform business model. Technology has a vital role to play in building each one of these economic moats. Banks recognize this fact a...
21 May 2020 /sustainable Banking Strategy, Digital and Transformation
Andrew Beatty Head of Wealth, Retirement & International at FIS
In the banking industry, the core system contains vital records for the business. It is the beating heart of the operation, so its “life expectancy” had better be built for the long haul. McKinsey estimates that about 70% of banks are reviewing their core platform to enable real-time processing and remain relevant in a digital world – but with the...
23 April 2020 /retail /sustainable Banking Strategy, Digital and Transformation
Anjani Kumar Principal Consultant - FS Risk & Compliance at Infosys Limited
“Every company, investor, & bank that screens new & existing investments for climate risk is simply being pragmatic” - Jim Yong Kim (Former President, World Bank) As per Prudential Regulation Authority (PRA) findings from a 2018 survey of UK banking sector, even as 70% of the banks acknowledged that climate change present financial risks, ...
16 April 2020 /sustainable Financial Risk Management
Shailendra Malik SVP - Tech Delivery (Enterprise Search) at DBS Bank
When we start talking about AI, it intrigues many, but then they lose interest at the moment we start discussing the technical details. Let me try to keep this piece a more light-hearted to highlight what are the top 5 considerations I keep in mind when I try to find a workable and deployable solution for a problem that business or an end-user fac...
13 April 2020 /sustainable /covid-19 Artificial Intelligence and Financial Services
Tejasvi Addagada Enterprise Data Head at Fortune 500 financial service provider
Slowly yet steadily, Banks are seeing customers (including ourselves) picking up services that have distinct digital capabilities. The mechanics of customer interaction has rapidly shifted from physical handshakes to virtual yet warm communication over personal & extended channels. However, managing Data Quality of customer data along with Z...
03 April 2020 /sustainable /covid-19 Data Management and Governance
The Coronavirus economic crisis is putting already financially distressed households in much greater distress. It als presents an enormous challenge for nonprofits and government agencies that must immediately transition from financial guidance to what is essentially complex disaster relief services at huge scale - while also having shut down thei...
31 March 2020 /sustainable /inclusion Financial Inclusion
As banks think about applying machine learning and Artificial Intelligence (AI) technologies, they have to remember that they have a responsibility towards their customers and society - all of this in a manner that's transparent and traceable. Banks are also answerable to their regulators, though regulations on technologies like AI is not in par wi...
31 March 2020 /sustainable /identity Trends in Financial Services
"If you really think that the environment is less important than the economy, try holding your breath while you count your money." – Dr. Guy R. McPherson (award-winning scientist, professor emeritus at University of Arizona, and world’s leading authority on climate change) Climate change has become the key global challenge of our times, ...
16 March 2020 /sustainable Financial Risk Management
Aurélie L'hostis Principal Analyst at Forrester Research
There’s no better time than the start of a new decade to take a retrospective look at the past and reflect on what has changed and what hasn’t. Looking back, the evidence is clear. Not only has the 2008 global financial crisis exacerbated economic inequality, it has also caused a massive reputational damage to the financial services industry. And y...
10 March 2020 /retail /sustainable Trends in Financial Services
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