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Blogs
Alex Kreger

Five Ways to Improve Customer Experience in Financial Services in 2024

According to Fenergo estimates “poor customer experience” is costing financial institutions $10 billion in revenue per year. 36% of financial institutions have lost customers due to inefficient or slo...

04 Jan 2024
Banking Strategy, Digital and Transformation
Sergiy Fitsak

How AI-Driven Chatbots are Transforming the Financial Services Industry

AI-powered solutions are rapidly maturing, becoming a vital asset across numerous industries, particularly within finance. According to a Markets and Markets report, the global chatbot market achieve...

03 Jan 2024
Banking Strategy, Digital and Transformation
Bo Harald

Credentials galore - the new megatrend

2023 was the year when it was widely realised that e-identification - important as it is - is just one credential building the e-identity of citizens and organisations. With the already available EUDI...

03 Jan 2024
Artificial Intelligence and Financial Services
Kelly Fryer

By partnering with fintechs, credit unions and community banks can turbocharge innovation and growth

Fintechs are increasingly collaborating with banking incumbents – instead of replacing them, as many had once feared they might – unlocking a whole host of exciting new opportunities. A recent EY-Part...

02 Jan 2024
Banking Strategy, Digital and Transformation
Raktim Singh

Why Wealth Management is important

Historically, wealth management was limited to the family's elders. These individuals, assisted by advisors and chartered accountants, made prudent and secure investments, guaranteeing the absence of ...

30 Dec 2023
Financial Inclusion
Raktim Singh

What is RegTech

Introduction: The financial industry has been significantly transformed by the Regtech, which has brought about substantial changes to compliance procedures, risk administration, and regulatory disclo...

29 Dec 2023
RegTech
Sergiy Fitsak

Maximizing Profit Potential: Essential Considerations for P2P Payment App Development in 2024

The Emergence of P2P Apps In our tech-driven world, convenience reigns supreme. Peer-to-peer (P2P) payment applications offer a user-friendly and streamlined solution for transferring money to others ...

28 Dec 2023
Banking Strategy, Digital and Transformation
Raktim Singh

What is Open Banking

In the contemporary digital landscape, Open Banking represents a paradigm shift in managing financial transactions. It helps create an environment where financial institutions can securely share the d...

27 Dec 2023
Open Banking
David Hensley

Cash in 2023: A Mini-Renaissance Amidst Digital Domination

2023 witnessed a curious phenomenon in the world of payments: cash made a comeback. After a decade of steady decline, the use of coins and notes saw a slight increase, defying predictions of a fully c...

27 Dec 2023
Imagine a world without cash
Raktim Singh

Quantum Computing in Finance

Quantum computing is changing the game in finance. Financial modeling is becoming more efficient, secure, and intelligent using this revolutionary technology. Here are three things that will make you...

26 Dec 2023
Innovation in Financial Services
Raktim Singh

Digital Mortgage

A Digital Mortgage uses technology to connect with borrowers at every stage of the lending process, irrespective of where they are. This type of mortgage reduces costs, eliminates the manual process, ...

22 Dec 2023
Digital Banking, Mortgages and Savings
Sergiy Fitsak

Top 7 Fintech Trends Predicted for 2024

The payments industry's ever-evolving nature blends innovation and change, traversing various paths at an unparalleled speed. Enterprises and consumers have markedly shifted away from physical curren...

20 Dec 2023
Banking Strategy, Digital and Transformation

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