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James Barker

Hanging by a thread: Is incumbent bank loyalty under threat?

How many of us bank with one of the incumbent mega-banks as our primary account? I’d wager the answer is ‘yes’ for most of us. But how solid are these relationships? Is our loyalty to these institutio...

07 Nov 2023
Banking
Alex Kreger

Тo Enter Banking with X, Musk Needs to Overcome Critical UX Challenges

Knowing Elon Musk's large-scale approach, his intention to turn X into a bank could have disruptive consequences for the banking industry. However, the conflict between the existing UX patterns of a s...

07 Nov 2023
Disruption in Retail Banking
Joris Lochy

The Fintech Regulatory Puzzle: From AISP to Bank

When discussing the dynamic world of Fintech, particularly in the context of neo-banks and payment Fintechs, licenses play a crucial role. This regulatory aspect, while less glamorous than cutting-edg...

02 Nov 2023
Banking Regulations
Ben Rattue

Bringing the benefits of Variable Recurring Payments to life

If the sessions and discussions at Open Banking Expo UK and Europe on 18-19 October were anything to go by, then Variable Recurring Payments (VRPs) are generating plenty of interest and excitement acr...

02 Nov 2023
Open Banking
Ketharaman Swaminathan

Why Are Bills And Statements So Frigging Hard To Decipher?

People regularly complain that it's very hard to decipher bills and statements from banks. Rant from Quora: Why are the description info on Bank Account Statements so confusing? We cannot find what i...

31 Oct 2023
Shawn Conahan

Loyalty: No Longer a Cost Center with the Loyalty 2.0 Framework

Competition among Financial Institutions (FIs) for valuable customers has heated up of late. A slew of challenger banks and other fintechs have taken market share away from once-solid banks, while a s...

31 Oct 2023
Fintech innovation and startups
A Finextra Member

Financial wellness in the U.S. is plummeting. Here’s how banks and credit unions can step up to help

As consumer financial health in the U.S. deteriorates at a rapid pace, banks and credit unions have an opportunity to do so much more than simply holding customer money. More than ever, financial ins...

26 Oct 2023
Sergiy Fitsak

What the New Payment Services Directive PSD3 Means for Financial Institutions

How has PSD2 affected the market, and will PSD3 be the answer to major problems in the industry? The evolution of PSD2 should certainly be on the minds of those in the finance industry. In a recent su...

25 Oct 2023
Banking Strategy, Digital and Transformation
Prasoon Mukherjee

Large Language Models are not a solution for precise data extraction in banking.

In recent times, large language models (LLMs) have revolutionized the field of natural language processing, demonstrating impressive capabilities in understanding and generating human-like text. Howev...

25 Oct 2023
Post-Trade Forum
Alex Kreger

Banking Technology: Delivering the Next-Gen UX to Surpass Disruption

As the usage of physical cash diminishes and digital consumption skyrockets, traditional banks are undergoing a seismic shift to adapt to changing customer preferences. Digital transformation is resha...

24 Oct 2023
Disruption in Retail Banking
Maria Schuld

Delivering on the Small Business Banking Customer Experience

According to the Small Business Administration, small companies generate 1.5 million jobs per year and account for 64% of new jobs in America. Small businesses also comprise 44% of U.S. economic activ...

23 Oct 2023
Banking Strategy, Digital and Transformation
Nick Green

Key lessons from 30 plus years in credit data

The credit data landscape has undergone huge shifts over the past few decades. As longtime veterans who have navigated this complex, ever-evolving industry for over 30 years, we have witnessed these c...

19 Oct 2023
Banking

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