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Paul Penrose

Head of Research
Finextra
Member since
06 Oct 2006
Location
London
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Followed by John Sims, Martha Boyle and 5 others you follow
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Paul's opinions

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Paul Penrose

Life after Swift

Belatedly proving that there is life after Swift, the banking co-operative's former head of securities James Donovan has landed a new role at US self-regulatory authority Finra. In his new job, Donovan will take charge of Finra's corporate technology and strategy, and will also be responsible for registration and disclosure, market transparency fa...

05 June 2008 /sibos /wholesale Where are they now?

Paul Penrose

Large value subject, low value research

The Federal Reserve Bank of New York yesterday published a paper that describes ten major long-range trends in the settlement of large-value payments worldwide. The trends are driven by technological innovation, structural changes in banking, and the evolution of central bank policies. The authors observe that banks are increasingly making large-...

04 June 2008 /payments /wholesale Finextra@Sibos

Paul Penrose

Digitally challenged

Finblog's been out of action for the past ten days after suffering a traumatic amputation of the middle finger at the hands of a faulty lawnmower. I'll spare you the gory details, suffice to say the mangled finger-tip was considered not to be viable for transplantation and now resides in a pickle jar somewhere in the dark recesses of Bristol Infir...

30 May 2008 /security /retail Whatever...

Paul Penrose

Finextra equals community

Financial Insights has issued a briefing note on the social networking phenomenon and the opportunities and threats posed to financial institutions. The study seeks to provide a framework that defines social networking for the financial services industry, as well as provide guidance to fintech software houses and infrastructure vendors and invest...

12 May 2008 /retail /wholesale Finance 2.0

Paul Penrose

Australian central bank cries foul over eBay PayPal mandate

Australia's central bank has stepped into the debate over eBay's proposals to make the use of PayPal mandatory for buyers and sellers on the online aution site. In a submission to the country's competition commission, the RBA raises three issues of concern: "The first is that it could limit the ability of new on-line payment systems to become...

09 May 2008 /payments /retail EBAday

Paul Penrose

City exposed as institutionally corrupt and morally bankrupt

A broker writes: "Behind the headline-grabbing stories of rogue traders losing billions, the more mundane, day-to-day world of high finance is as wild and unregulated today as it ever has been. Brown envelopes stuffed with £50 notes change hands every lunchtime in bars across the City; drugs wreak havoc with traders' judgments as they stake f...

06 May 2008 /wholesale Finextra50 fintech index

Paul Penrose

Granville's insolvency a sign of things to come

The descent into administration of UK business intelligence vendor Granville Associates reawakens the spectre of insolvency for smaller software companies in the fintech space. For the best part of the past decade, companies with a sluggish sales pipeline and cashflow problems have been able to keep themselves afloat by taking on more debt and bor...

02 May 2008 /retail /wholesale Finextra50 fintech index

Paul Penrose

Hanging on the telephone

Is it just me, or is the offshore call centre a sinister new ploy by Big Business to frustrate awkward customers? I’ve got no empirical data to back up this wild assumption, but it seems that every time I’m patched through to an overseas operator it’s when I want to cancel a subscription, or query a strange new debit from the service provider that...

01 May 2008 /retail Whatever...

Paul Penrose

Is that a server in your pocket?

In his ever-informative BankerVision blog, Lloyds TSB's James Gardner reports back from the latest TTI Vanguard meeting on technology trends in Canada. He was particularly struck by a presentation that posited the transformation of the mobile phone from a communications device to a smart personal server. During the presentation, a linux handset ...

01 May 2008 /payments /retail Futuristic Banking

Paul Penrose

Seven good reasons why banks should engage in social media

More than 300 consumers who are active Internet users participated in a survey conducted by the Society for New Communciations Research, focusing on how customer care influences brand reputation given the widespread adoption of social media. Top findings include: • 59.1% of respondents use social media to “vent” about a customer care experience...

29 April 2008 /retail Trends in Financial Services

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