Teresa Connors

Client Director at Payment Matters

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Bio An inspiring payments expert with strong customer focus and commercial credentials. Global experience with deep understanding of market complexity, drivers, regulation, participants and governance. Experienced in delivering customer centric strategy & propositions supported by robust corporate governance.

Long reads

PSR Consultations: Could the proposed measures to fight fraud have unintended consequences?

30 Mar 2021

Only 45% of reported Authorised Push Payment (APP) losses are reimbursed or repatriated. APP scams trick payees into sending payment from their bank account to a a fraudster, the fraudster often impersonates a known entity such as a large corporation or bank. Scams are sophisticated and can trick the vulnerable and the vigilant, wrecking lives cau...

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