210 Results from 2016, /retail
Retired Member
So, what will the branch of the future be like? There is no single answer to this question. Each bank will define its own model, depending on its DNA, its target socioeconomic segment(s), its geographical and cultural locations, and more. The change will affect the nature and function of the branch itself, and will involve integrating the bank’s c...
07 December 2016 /retail
Nanda Kumar CEO at SunTec Business Solutions
The internet looks set to advise many aspects of our lives from the moment we wake up in the morning until the moment we go to sleep. Even the humble toaster can be connected to a wireless network whilst heating up bread for our breakfast. Since the inception of Internet of Things (IoT), over 50 billion devices have been connected to the internet...
You can say what you like about 2016 but it’s unlikely to be forgotten. Whereas the memory of most years quickly blur, there’s little doubt that the one just passed will be vividly remembered for a host of different reasons. Politically and culturally more has changed in the past twelve months than has done so in, arguably, the previous decade and...
06 December 2016 /retail
Henry Hilska Managing Principal at Convexity Solutions
Data Privacy regulations increase challenges for bank KYC and AML programs Financial services organizations are under increasing pressure from regulators to focus on KYC and client due diligence. This pressure is exhibited in the form of fines and penalties that have been levied upon numerous banks and other organizations for lax procedures. Due...
02 December 2016 /regulation /retail Financial Services Regulation
Virtual reality, voice recognition, artificial intelligence, augmented reality: these are the technologies that are set to change the way we interact with each other and in business. They are the way of the future, a future not that far away. They will have a huge impact and are already making their mark. This is especially true in financial ser...
01 December 2016 /retail
Despite the considerable risk involved in removing legacy systems, not all big banks are hesitant to attempt to combat the problem, including NAB. Yet NAB’s implementation of a new core banking platform has been accused as the reason for the multiple online and mobile systems failures the bank has encountered this month. Though NAB are actively at...
Part 2 of "Are banks too big to scale" While changes in payments trends from consumers are placing increasing strain upon large, traditional bank systems, they aren’t the only force altering transaction and data volumes. The European PSD2 regulation requires banks to adhere to standardised changes intended to improve the industry, bringi...
The ever-increasing size of traditional, long-standing banks has been a fascinating point of discussion for many years now, with the possible problems arising from banks being “too big” having far reaching consequences. The financial crisis heightened the pressure for regulators to be more stringent on capital adequacy, but high profile government...
Konstantin Rabin Head of Marketing at Kontomatik
Money is not the only thing banks store in their premises. The other valuables are counted in bytes — or even petabytes, i.e. client data. Everything about customers, from their personal information to incomes, spending, shopping habits, their investments, insurances and so on, is kept in bank databases. And banks are not willing to share these re...
29 November 2016 /retail Innovation in Financial Services
Alex Kreger Founder and CEO at UXDA Financial UX Design
User Experience (UX) in banking is about human feelings, impressions and behaviours while using banking digital interfaces. For my UXDA agency the aim of banking UX engineering is to create financial services that matches users’ needs with banking capabilities and are easy and pleasant to use. So, let’s outline some general Do’s and Don’t’s in ban...
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