26 July 2017

Innovation in Financial Services

A Finextra Community Group

1,377Posts 6,561,578Views 1,687Comments

Latest blog posts

Bill SafranVizolution - London

Banking on frictionless customer journeys

12 hours ago  |  1924 views  |  0 comments | recommendations Recommends 0

In 2014, the “age of the customer” was born as a phrase and remained largely abstract. But fast forward just a few years and in 2017, it is the holy grail for businesses – especially banks. We have now welcomed a new digital age of customers who do not want to be told they must bank in a certain way or through certain channels. Customers want to be...

TagsRetail banking
Milos DunjicTD Bank Group - Toronto

W3C Web Payment Standardization As A Potential 3D Secure Killer?

23 July 2017  |  3347 views  |  2 comments | recommendations Recommends 0

The 3D Secure 1.0 framework was originally introduced to address lack of consumer authentication in legacy online environments, mainly in cases where online merchant and consumer were not engaged in face to face transaction, i.e. when there was clear lack of confidence that consumer who is paying, was the legitimate owner of the payment card used ...

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Chris Brown
Chris BrownTrusek - Amersham

An upgrade for Credit Unions and Community Banks?

21 July 2017  |  4749 views  |  0 comments | recommendations Recommends 0

Credit unions have been a hot topic for me this week. I have had two completely independent conversations with people about them. On Tuesday night I met a chap from the US at an investor summit who me...

TagsRetail bankingInnovation
Karen Wheeler
Karen WheelerAffinion - London

Banking in turbulent times: why keeping customers loyal is more important than ever

19 July 2017  |  5803 views  |  0 comments | recommendations Recommends 0

The financial services industry is going through an almost unprecedented period of change. Whether political, regulatory, societal and technological, a range of forces have been at work to shift the l...

TagsRisk & regulationRetail banking
Ron Wellman
Ron WellmanPegasystems - Cambridge

Have banks solved their sales culture and shell account issue?

10 July 2017  |  5652 views  |  0 comments | recommendations Recommends 0

Well, the short answer is some are making deep organizational changes with their sales culture, and others are only getting started. Recently, I met with a number of banking customers for pre- and po...

TagsRetail bankingInnovation
Chris Brown
Chris BrownTrusek - Amersham

What will replace the card schemes?

07 July 2017  |  7866 views  |  5 comments | recommendations Recommends 3

There has been much talk recently about how card payments will replace cash altogether in the future. I have talked previously about my opinion that the card schemes (Visa, MasterCard, Amex etc)

Milos Dunjic
Milos DunjicTD Bank Group - Toronto

Chequing Bank Account In The Age Of Digital Banking?

01 July 2017  |  6835 views  |  0 comments | recommendations Recommends 0

There was time when people used cheques, and used them a lot. Cheques once accounted for 86 percent of all non-cash payments, and were the hot new payment technology. After second World War, the Ameri...

TagsRetail bankingInnovation
Chris Brown
Chris BrownTrusek - Amersham

A new payments network... for a brave new world

30 June 2017  |  9592 views  |  0 comments | recommendations Recommends 3

As mentioned in my previous blog there is much that's wrong with the existing payment networks, but it is always easy to criticise what others have done and rather more difficult to provide a solutio...

Matthew FuellHart
Matthew FuellHartMontran Corporation - Amsterdam

Innovation in Cash Management: The Single Multi-currency Virtual Account

29 June 2017  |  5887 views  |  0 comments | recommendations Recommends 1

Nascent adoption by financial institutions in Europe of virtual account management (VAM) technology reflects a fundamental transformation in the current model of global cash management. Whereas the tr...

Chris Brown
Chris BrownTrusek - Amersham

The current payment networks are no longer fit for purpose.

23 June 2017  |  10792 views  |  5 comments | recommendations Recommends 6

“The current payment networks available to the financial institutions around the world are no longer fit for purpose.” I think that this is a statement that has been generally agreed by all those invo...

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Founded by Elton Cane
Date 12 Nov 2007
Group profile
A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
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Chris Brown
Chris Brown

Co-founder and CTO of Trusek (trusek.com...

Milos Dunjic
Milos Dunjic

Technology executive fascinated with and...

Matthew FuellHart
Matthew FuellHart

Subject matter expert in global corporat...

Karen Wheeler
Karen Wheeler

I provide strategic leadership advice to...

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