1068 Results from 2020
Retired Member
This is the second part of three discussion forums into this important subject. You can read part one here. Putting the insanity of repeating the same mistakes over and over again to one side, I think we are all agreed that there is a place for the ‘Bank of Tomorrow’ in all of our futures. Globalisation; increasing regulation; the onslaught of digi...
10 March 2020 /retail
Marcus Martinez Industry Advisor, Worldwide FSI at Microsoft
2020 will be a remarkable year. A new decade has begun, giving us the feeling of a fresh start, of possibility, and the opportunity to reflect on the changes and progress we have made so far. The challenge is to find a relevant point in time, an anchor if you like, that we can use in order to establish a meaningful comparison. When I think about ...
10 March 2020 /retail Open Banking
Matthew Phillips Head of Banking, UK and Ireland at Diebold Nixdorf
Cast your mind back to when you were younger and you used to get pocket money, or your first part-time job, where you were paid in cash. For me that tangible cash in my pocket felt hugely valuable and having the physical notes helped me budget and plan what I was going to spend my money on. Of course as you get older how you get paid and how you m...
10 March 2020 /inclusion
In 2018 LINK, the network which connects all cash machines in the UK, announced plans to cut the fee that banks pay for cash withdrawals by 20%. We warned at the time that this would have a disastrous - and potentially terminal - effect on people’s access to cash across the country. Our warnings were ignored and LINK implemented two 5% cuts in 201...
10 March 2020 /retail /inclusion Financial Inclusion
Aurélie L'hostis Principal Analyst at Forrester Research
There’s no better time than the start of a new decade to take a retrospective look at the past and reflect on what has changed and what hasn’t. Looking back, the evidence is clear. Not only has the 2008 global financial crisis exacerbated economic inequality, it has also caused a massive reputational damage to the financial services industry. And y...
10 March 2020 /retail /sustainable Trends in Financial Services
Paul Hampton Security Expert at Thales
On New Year’s Eve 2019, hackers struck foreign exchange giant Travelex and held them to ransom. The London headquartered firm with a presence in more than 70 countries, were forced to take down all its global websites. $6 million was demanded (£4.6 million) to return access or else customer information would be released. Sensitive personal informa...
10 March 2020 /security /crime Information Security
How changing consumer behaviour impacts software demands The rise of the digital economy has without a doubt led to a staggering rise in customer expectations. Consumers across all sectors are now expecting more, faster and for less, a shift in expectation that has certainly not gone unnoticed by those front-line staff whose job it is to communica...
09 March 2020 /regulation /retail
It’s no surprise that the 5th Money Laundering Directive tightened up on the cryptocurrency sector in the EU, finally catching up with the US. There has been a void in regulations in this sector which has certainly enabled bad actors to avoid appropriate checks and allowed fraud and other criminal activity to steam ahead using this currency. Both ...
09 March 2020 /crypto Cryptocurrency Insights
Chris Holmes Senior Vice President at KAE Consulting
FinTech investment from VCs continues to pour into the market, filling the pockets of a plethora of sub-sectors under the FinTech umbrella. 2019 saw $33.9B worth of investment, and while this is a decline from 2018’s $40.8B, it is worth noting that Ant Financials recording breaking $14B deal in Q2 of 2018 weighed in heavy into the previous year’s ...
09 March 2020 Trends in Financial Services
Joris Lochy Product Manager at Intix | Co-founder at Capilever
In August 2019, I wrote a blog post on PFM tools called "PFM, BFM, Financial Butler, Financial Cockpit… - Will the cumbersome administrative tasks on your financials finally be taken over?". Since then, driven by the go-live of PSD2 and Open Banking APIs, numerous Fintechs are developing new solutions acting as your personal financial b...
08 March 2020 /retail Innovation in Financial Services
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