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1516 Results from 2023

Farnoush Mirmoeini

Farnoush Mirmoeini Co-founder at KYC Hub

Embracing Equity – are we there yet?

This year’s theme for International Women’s Day is #EmbraceEquity as a way to raise gender equality and create a world free of bias or stereotypes. So where do we stand on this today? What’s it like in 2023 to be a woman in industries such as tech or financial services? I was shocked to come across a report from the World Economic Forum that showed...

/people /startups Women in Technology

Retired Member

Retired Member 

Building the payment rails of the future

It truly feels that the world is becoming smaller. We now live in a global economy where the ability to make international transactions – for businesses and consumers – is almost taken for granted. Despite this, there are several challenges still facing the sector. Conducting currency conversions and managing the exchange rate risk throughout the p...

/payments /crypto Fintech

Retired Member

Retired Member 

Why are banks slack in the implementing of cool digital tools?

Being a part of Airome Tech, I used to talk to a lot to clients. Sometimes, I feel really sorry for bankers that started in non-digital era and now they have to work hard to keep leading positions in the world of IT. As many people say now: every bank is willing to become an IT company. But it is not that easy as it seems to be and based on my st

/security /retail Banking Strategy, Digital and Transformation

Mahesh Pawal

Mahesh Pawal Portfolio Product Manager, Digital Transformation at Fiserv

Talk to Your Bank: The Power of AI, ChatGPT and Conversational Banking

Picture waking up to your virtual assistant banker delivering a message that sends a chill down your spine: "Today, there is a significant risk to your investment portfolio, with the potential for a sharp 5.58% downside. This is due to the recent crash in global markets, which has been attributed to the effects of Silicon Valley Bank."

/payments /predictions Banking and Lending Solutions

Ilia Ivanko

Ilia Ivanko Lawyer at Fintech Harbor Consulting

What are the stages of a startup?

Starting a successful startup is a daunting but rewarding experience. It requires a great deal of hard work, dedication, and knowledge of the essential stages to launch a successful venture. From coming up with a great idea to securing funding, understanding the stages of launching a startup is crucial in ensuring that your business has the best c...

/startups Business

Lloyd Buxton

Lloyd Buxton Financial Services Sector Lead, UK&I at Cyara

The broad church of banking - assuring the CX journey for all

Financial services organisations are increasingly prioritising digital-first journeys to meet their customers’ expectations of a fast and convenient online experience. In this shift toward digitalisation, organisations are rapidly embracing self-service tools, like chatbots, that promise to deliver a convenient customer journey. But one negative c...

/people /retail Banking

Barley Laing

Barley Laing UK Managing Director at Melissa

How banks can obtain a valuable single customer view (SCV)

Many financial institutions are experiencing share price fluctuations and some uncertainty as events play out from the collapse of the Silicon Valley Bank and Signature Bank. While navigating their way through the current macroeconomic climate it’s very important, if they are not already doing so, to focus on delivering a competitive advantage to h...

/regulation /identity Banking Strategy, Digital and Transformation

Christopher Colley

Christopher Colley Industry-recognized CX leader at Financial Services

Downturns — when customer experience really matters.

Five economic outcomes for financial services We are in a watershed moment for financial services. Following the abrupt failure of Silicon Valley Bank — the largest collapse of a U.S. Bank since 2008 — and the extraordinary sell-off that brought Credit Suisse to the brink, it is increasingly clear the tumult of recent years is not yet over. Indee...

/retail /markets Innovation in Financial Services

Alex Kwiatkowski

Alex Kwiatkowski Director, Global Financial Services at SAS

Early lessons from the collapse of Silicon Valley Bank: from doyen to disaster

5,821 days. That’s the length of time that separates Silicon Valley Bank’s (SVB) collapse and the failure of real estate investment trust New Century in 2007, notably the first domino to fall in the Global Financial Crisis (GFC) of 2007-08. Last week’s events represent a sobering reality check. In 2023, banks can still be broken, collapsing spectac...

/regulation /markets Financial Risk Management

Prateek Duhan

Prateek Duhan Senior Consultant at Capco

“Lost in Space”: The DNA of a Successful Transformation Organization (Part 3)

In his historic ‘We choose the moon’ speech, US President John F. Kennedy stated: “I believe that this nation should commit itself to achieving the goal, before the decade is out, to send a man to the Moon and return him safely to the Earth”. The goal set was specific, attainable and measurable. It was executive leadership of the highest order. NAS...

/retail /wholesale Banking

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