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We’ve all been there. You search your pockets, your belt clip, jacket pockets, every draw, cabinet, bag, couch, and floor, every crevice of your car and dog house. You wonder if you left it in the ba...
Why Dispute Management Remains a Challenge?... I have visited numerous credit and collections departments over the years and managing disputes still remains a time consuming challenge for many of them...
We keep hearing from enraged enterprises that some e-invoicing service providers still continue with their old 3-corner strategy > signing up big invoice reveivers and trying to force suppliers to ...
Strong e-id is often needed when logging in also to non-banking services. Reusing bank e-id also there - especially in the public sector - is something of the most sensemaking aspects of also otherwis...
Commercial Banks are at an important crossroads where tech savvy customers, outdated IT infrastructure, and strong regulatory headwinds are all coming together. Today’s personal and business customer...
Going green makes money and also, makes you feel good! The depletion of non-renewable resources, a growing population and global warming all make a compelling case for going green. Though corporates ...
Which Message Format to Use for Health Care EFT?… In Part I of my Understanding Healthcare EFT standards blog, I identified several major obstacles for health care providers to adopt EFT (electronic ...
Dear Bank IT Manager, More than one year ago, I started the blog “About your P&L Platform”. During this time I have tried to explain the Dos and Don’ts, structuring my thoughts in a Six-W analysi...
Even as the banking industry grapples with sweeping changes in policy, regulation and customer expectations, a 'big bang' transformation in strategy or host systems may not be on the cards this year. ...
First things first. Big THANK YOU to all of you who follow or occasionally read my blog here - you are the main reason my analysis of Google Wallet ended up becoming Finextra's most popular blog post ...