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Marc Murphy

CEO
Fenergo
Member since
25 Jul 2011
Location
London
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Followed by John Sims, Martha Boyle and 5 others you follow

Bio

Marc, CEO Fenergo, is a financial technology specialist with fifteen years experience developing, selling, and delivering enterprise software to banks and financial institutions. His responsibility is to deliver a strong growth forecast for the business over the next five years in customer acquisiti

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Latest opinions

Marc Murphy

Customer Experience: The Competitive Battleground for Financial Institutions

In an increasingly fast-paced and digital world full of hype and buzzwords, it seems like the focus can often be on implementing new and innovative technologies without considering the main purpose of digitalization: to create a better customer experience that increases both wallet and market share. Customer experience is no longer just an added b...

17 September 2018 Banking Strategy, Digital and Transformation

Marc Murphy

Managing Regulatory Data is Key to Faster Compliance and Client Onboarding

It’s been a calamitous few years for investment banking. Between profit slumps, job cuts, unprecedented fines for non-compliance and the incessant onslaught of regulatory pressures, it’s been one controversial crises after another. So much so that financial institutions have been busily retrenching and reducing the size and importance of their inv...

21 April 2015 Financial Services Regulation

Marc Murphy

7 Ways to Improve Regulatory Document Management

At a recent AML event, a speaker from a global financial institution claimed that regulatory coverage of documentation was a hugely problematic and thorny issue for his organisation. In fact, judging by the nodding heads in the audience, it’s a problem for most financial institutions. Documentation is required to show evidence of compliance and do...

11 March 2014

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Latest comments

The FATCA Automation Challenge

David, this a very good point and it only highlights the complexity of the issue. According to the recent FATCA IGA model, it lists seven indicia of U.S. status, one of which is "Unambiguous indication of a U.S. place of birth".

Although according to the model, this is optional for the Financial Institution, an IRS Form W-8 can be used for attestation and self-certification that the account holder is neither a U.S. citizen nor a U.S. resident for tax purposes. In our experience, some foreign banks have already informed their U.S. account holders that they must provide certain documentation to avoid having the account closed and possibly disclosed to the IRS. This is a costly process (think postal costs, processing, storing, etc). This is why we believe that automation can reduce the cost of this process, by efficiently and effectively managing the request and processing of documents (IRS W8/W9 forms). The focus is to be compliant with the regulation, but not at the expense of operational inefficiencies and/or detrimental customer impact.

There's no doubt that the onboarding process and document requirements for account opening and product onboarding will be affected. It remains to see how the different jurisdictions will have to be adapted to allow local FI to comply with these new requirements.

 

24 Aug 2012 08:39 Read comment

Marc writes about

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  • wholesale banking

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