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1023 Results from 2017

Carlo R.W. De Meijer

Carlo R.W. De Meijer The Meyer Financial Services Advisory (MIFS) at MIFSA

Blockchain and Central banks: a Tour de Table Part II

A year ago central banks were looking at the blockchain technology, mostly because they wanted to understand what private banks were talking about. The central banks are now embracing the blockchain technology to revamp their own infrastructures. Major central banks worldwide have spent the past year organising their own working groups dedicated t...

Keith Stonell

Keith Stonell Managing Director, EMEA at Guidewire

Everybody’s talking Blockchain. What does it promise for Insurance?

There is a huge amount of buzz around blockchain and many explanations out there for what it is, and its likely benefits for financial services, especially banking and finance. A blockchain, according to the excellent Blockchain Revolution by Don and Alex Tapscott, basically allows you to send money directly and safely from me to you. That’s withou...

Thea George

Thea George 

Real-time: big in 2016, bigger still in 2017?

Looking back on 2016, one of the hottest topics we explored with the Finextra community was real-time payments. This subject was – and is – guaranteed to hold the interest of the market participants we pull together on a regular basis to debate and discuss issues of common interest. I am reminded of a roundtable breakfast Finextra hosted along wit...

/payments

Retired Member

Retired Member 

I stepped down as a CEO, superseded by a Chief Robot Officer

By 2040 most financial institutions may be run by robots. Yesterday I entered on the web of my "digital" bank. I have €10,000 in my bank account. As I open the system it offers me an automatic credit. Guess for how much? €10,000!! And why do I need a €10,000 credit that I already have in the checking account? This is what is called the D...

/wholesale

Ketharaman Swaminathan

Ketharaman Swaminathan Founder and CEO at GTM360 Marketing Solutions

CashlessIndia - Why Putting Cart Before Horse Will Work

On the back of the demonetization of high value currency notes in India, the government has been aggressively pushing cashless payments. Trending on Twitter under the hashtag #CashlessIndia, the initiative has attracted criticism from the blogosphere and mainstream media on the grounds that India is not yet ready for digital payments. The average ...

/payments

Retired Member

Retired Member 

Unbundling banking to remove the friction from cross border transactions

Cross border trading with suppliers and customers is an ordinary process for a large number of businesses, however, dealing with non-domestic payments is not without its challenges. Along with cash flow problems stemming from delays in sending and receiving cross border payments, and unpredictable currency fluctuations, hefty transaction fees have...

/payments

Monica Hovsepian

Monica Hovsepian Global Industry Strategist, Financial Services at Opentext

AGENT ENGAGEMENT: THE KEY TO UNLOCKING CUSTOMER SATISFACTION

I recently contacted my bank to inform them that I will be making a large transaction and to put a notice on my profile in order to ensure the transaction was successfully completed. I contacted the bank's Contact Center and it quickly became clear that the agent was experiencing some problems with the request. During our conversation, she had to ...

/retail

Alex Bray

Alex Bray AVP, Omni-Channel Acquisition & Servicing at Genpact

Skinny and cuddly? How can your omni-channel experience be lean and customer-centric?

As we leave the Christmas season behind, my mind has turned to the inevitable thought of dieting. It is sad and depressing. As ever, I want to eat more and still obtain the perfect physique (which is a long way off!). It is the same in the omnichannel world. Gartner has estimated that by 2017, 50% of consumer product investments will be redirected...

/retail Innovation in Financial Services

Nigel Walsh

Nigel Walsh Partner at Deloitte

Marking my 2016 homework and looking forward, my 2017 InsurTech year ahead.

It's that time of year to reflect on the year that just passed us by in a what feels like a flash, mark my predictions from last year and throw some light on what I see 2017 holds in store for us all. In my post from this time last year (here) - I made a number of predictions, I wanted to recap on how I did. Feel free to jump in and see how close ...

Saurabha Sahu

Saurabha Sahu Senior Solution Consultant at Wipro Limited

Blockchain: Unravel the Unrevealed

Introduction Self-awareness is always beneficial in both the scenarios: business and life. The more you know about yourself, the better you are at adapting and preparing for changes. Blockchain is no different. This article is an attempt to uncheck the unknowns in the world of Blockchain. Where are we? In my view, we have neither crossed the gulf, ...

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