AVP, Omni-Channel Acquisition & Servicing
Omni-channel banking expert at Genpact.
Prior to Genpact, worked at Misys as global director of retail channels, at IBM as a Managing Consultant in the
Digital Banking practice and I spent 10 years at Lloyds Bank.
Retail Financial Services, Multi-channel banking, social media, mobile, augmented reality.
I tweet as StGilesResident and blog at stgilesresident.tumblr.com