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162 Results from 2018, /retail

Retired Member

Retired Member 

Will GDPR inhibit or enable the take up of Open Banking?

Open Banking is intended to create more competition in the banking industry and to encourage better services and more innovation to improve the customer banking experience. A cornerstone of this is encouraging customers to give third parties access to their data to enable them to offer new services in ways that their current banks are not offering...

/retail

Retired Member

Retired Member 

Is AI a fad or reality for financial services today?

Artificial intelligence (AI) is starting to impact our lives faster than we can imagine. From Amazon’s digital assistant Alexa, which is now in over five million homes, to online shopping recommendations and image recognition, AI technologies have found no shortages of real world applications that are quickly becoming a familiar part of our daily ...

/ai /retail

Reghunathan Sukumara Pillai

Reghunathan Sukumara Pillai Consultant at Infosys

Workforce in the Digital World of Banking

When computerization was introduced in the Indian banking industry in the early 1990s, there was furore amongst the staff in the public sector banks. The Banks were heavily unionized at that time with the federations/associations predicting loss of jobs especially at the clerical cadre and even at the officer/Middle Management level. Their reasoni...

/retail Business Knowledge for IT

Vaibhav Grover

Vaibhav Grover Senior Director at Sutherland

Are Banks only in 'Banking' business?

According to US law, any institution offering deposits, subject's withdrawal on demand and marketing loans of a commercial or business nature is Bank. The Oxford dictionary defines a bank as – "a bank is an establishment for the custody of money received from its customers .It's essential duty is to pay their draft on it, its profit arises fr...

/retail Disruption in Retail Banking

Retired Member

Retired Member 

Why Get-Fit-For-Summer Approach is Extremely Dangerous in Banking UX Design

We have all experienced the moment when we understand that the time for change has come. Often these changes are associated with personal challenges. Most of the time we want to implement them as soon as possible and in the easiest way. This also exists in the world of business. The business world mirrors our personal world and follows the same ru...

/retail Innovation in Financial Services

Retired Member

Retired Member 

Banks need to up their tech game to tackle vanishing branches

It’s no secret that everything is gradually making its way online, be it the weekly food shop, ordering taxis or searching for your next home. All of these and more can be conveniently done anytime, anywhere from a smartphone – and we know that banking is no exception. It was revealed in January this year that Hull will lose its last remaining Co-...

/retail Digital Banking Trends

Jeremy Light

Jeremy Light Co-founder at Fourdotzero

Network Effects - the Forces Driving Ongoing Payment Trends

My concluding blog on trends focuses on the ongoing payment trends, those that are already strongly established and which will continue in 2018. The momentum towards a “less-cash” society increases in developed economies, including the US, Australia and Europe, primarily driven by adoption of contactless bank cards, causing reduced cash usage and ...

/payments /retail Trends in Financial Services

Retired Member

Retired Member 

Credit Suisse proved that your money’s better off in equities than housing

Credit Suisse’s 2018 Yearbook revealed the adage we’re all used to – that housing provides a larger financial reward at lower risk – is wrong. Actually, since 1900, the quality-adjusted real capital gain on worldwide housing has been approximately -2 percent a year. The financial crisis showed that housing can take a real hit: from their late-2005...

/retail

Retired Member

Retired Member 

APPLYING THE BRAKES TO THE RUNAWAY TRAIN OF TECHNICAL DEBT

In 2008 the hubris of the financial sector that we serve finally caught up with itself. Mountains of consumer debt that had been packaged, re-sold and deferred turned out to be unserviceable and the whole edifice came tumbling down. Now commentators are asking whether any lessons have really been learned as consumer debt in some western economie...

/retail Operational Risk Management

Matthew Phillips

Matthew Phillips Head of Banking, UK and Ireland at Diebold Nixdorf

How innovative is your bank’s culture?

Open banking is forcing banks to think twice. It’s making them consider how agile they are, how they interact with customers and whether they have the right culture to support a rapidly changing environment. Just about every company at the moment is in a race to put their customers first. Some are doing this by launching new apps or personalised ad...

/retail

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