278 Results from 2008, /retail
Alex Noble Account Director at McAfee
I'm always suspicious of vendor surveys but this survey from SAP, reported on Finextra, rather caught my eye. It's entitled "European and Middle Eastern banks look to invest in CRM" and focuses on how banks are focusing on CRM to differentiate themselves from the competition. To a certain extent this is obvious. It's hard to compete on ...
05 September 2008 /retail
Paul Penrose Head of Research at Finextra
In a last-ditch effort to avoid incurring another exorbitant penalty fee at my bank for (once again) overstepping my overdraft limits I authorised a transfer from my Internet-based savings account with Egg to my current account. Problem solved? Er, no. it seems that the payment will take three working days to clear, (ie five days if you count the ...
05 September 2008 /payments /retail
Retired Member
Anyone who thinks chrome is a geek topic is missing the point. It is also not beta in the sense that people won't wait to use it in finance. The recent launch of Google's Chrome browser is nothing short of genius. Not original thinking but excellence in execution by any measure. I will explain. The best way to learn about google chrome is to read t...
03 September 2008 /retail Futuristic Banking
An obituary of Apple chief executive Steve Jobs - who is still alive - hit the Internet last week after someone at Bloomberg hit the wrong button and acccidentally released it to subscribers. It is not unusual for news organisations to prepare obituaries for high-profile figures before they actually die. However the Bloomberg obituary comes four ye...
02 September 2008 /retail /wholesale
ABN Amro was one of the early pioneers in buying virtual real estate in Second Life, the Internet-based 3D fantasy playground. In 2006, the Dutch bank snapped up a large number of islands and opened a virtual financial advice centre to interact with the role-playing denizens of the alternate world. More recently, and in line with other banks like ...
02 September 2008 /retail Futuristic Banking
The subject of optical reading via Mobile Phones as an alternative or complimentary application to RFID chips and readers is practically never raised - the industry is in fact missing a hugely important business, security and access solution from secure payment to marketing and all points in between. It's also less expensive than RFID and can be a...
02 September 2008 /security /retail
Uri Rivner CEO and Co-Founder at Refine Intelligence
Private computers around the world are being infected by malware on a daily basis. Some immediately wear a glazed expression and succumb to the will of their new master – a botnet operator. Others suffer from minor effects. But this amusing news piece takes malware to a new height. 350 km high, to be exact. Wired reported (http://blog.wired.com/27b...
27 August 2008 /payments /retail Online Banking
It has emerged that personal information belonging to thousand's of council tax payers has been found on a computer that was sold on eBay for just £6.99. According to a Daily Mail report, thousands of account numbers and sort codes, as well as names and addresses, were stored on the hard drive, which was owned by Charnwood Borough Council in Leice...
27 August 2008 /security /retail
Despite incurring massive losses from the credit crunch and its rogue trading scandal, French banking group Société Générale is bucking industry trends by launching a campaign to recruit around 20,000 new staff worldwide this year. SocGen says it has tripled its headcount over the past 10 years and now has 151,000 staff worldwide. The bank is now l...
27 August 2008 /retail /wholesale
UK tabloid The Sun is reporting the story of a disgruntled Lloyds TSB customer who changed his phone and Web banking password to 'Lloyds is Pants', only for a member of staff at the high street bank to change it - without his consent - to 'No we are not'. Apparently computer consultant Steve Jetley changed his password to 'Lloyds is Pants' after h...
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