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3778 Results from /retail

Shagun Malhotra

Shagun Malhotra CEO and Founder at SkyStem

Why solid accounting practices are fundamental to business resilience in 2025

In the early days of the COVID-19 pandemic, the turbulence felt unprecedented. Fast forward to 2025, and turbulence is now the norm rather than the exception. Whether it's the impact of economic policies on global stock markets, disruption from emerging technologies or environmental events, barely a month goes by without a new headline event. From...

/regulation /retail Financial Risk Management

Viacheslav Kostin

Viacheslav Kostin CEO at WislaCode Solutions

Top 7 Mobile Banking Features That Make Life Easier

Mobile banking has become a cornerstone of modern financial management, offering tools that make handling money faster, safer, and more intuitive. For banks, fintech startups, and individual users, these apps deliver efficiency and flexibility, reshaping how we interact with our finances. This article highlights seven standout features that are re...

/retail Mobile Financial Services (MFS)

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

The End of Average: AI Is Rewriting the Rules of Digital Banking CX

In 2024, banking crossed a critical threshold. No longer satisfied with being simply digital and inspired by interactions with Chat GPT, customers began demanding something deeper—experiences that understand them. Banks turned to a powerful ally: artificial intelligence. The result? A seismic shift from transactional to transformational. AI didn’t...

/ai /retail Innovation in Financial Services

Sam Boboev

Sam Boboev Founder at Fintech Wrap Up

Deep Dive: Monzo's Business, Explained

Monzo has emerged as one of fintech’s standout success stories – a digital bank that now boasts over 12 million customers and a profitable business model. In an industry where many challengers are still chasing sustainable unit economics, Monzo has redefined what banking can be – and where it’s going. Launched in 2015 as a scrappy startup, Monzo

/payments /retail

Jacob Bennett

Jacob Bennett Co-Founder at Crux Analytics

In a Volatile Economy, Small Businesses Need Advisors - Not Just Bookkeepers

From 2016 to 2023, I ran a boutique innovation consultancy based in Brooklyn. As a former small business owner, I saw firsthand the daily challenges, but the thing that always stood out was how slow, reactive banking support added pressure instead of relieving it. When cash flow tightened or large expenses that preceded a project hit, my bank rema...

/retail Business

Gurprit Singh Gujral

Gurprit Singh Gujral Founder and CEO at LoanTube

Why It’s Time to Rethink Personal Guarantees in SME Lending

Personal guarantees have long been a fixture in SME lending, providing lenders with an added layer of security to offset the inherent risks of financing small and growing businesses. For many first-time founders, the very notion of a personal guarantee can seem absurd. After all, aren’t limited companies meant to offer limited liability? In theo...

/retail /inclusion Small Business Lending Innovation

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

AI Becomes the Banker: 21 Case Studies Transforming Digital Banking CX

In banking, AI is no longer experimental—it became a cornerstone of strategy for improving how customers engage with their banks online and via mobile. Within this article, we analyze how AI’s adoption in 2024 impacted key areas of digital CX, highlighting global trends as well as specific insights from major markets like the US and UK. We examine...

/ai /retail Innovation in Financial Services

Cliff Bunting

Cliff Bunting Director at PurplePatch Broking Ltd

The Bureau billing errors costing firms millions

What if the rates you're paying for bureau data aren’t just high, but inaccurate? Over the past five years, many credit bureaux have upgraded their billing systems. But these upgrades have inadvertently revealed a deeper issue: long-standing billing errors that often go unnoticed, particularly within complex tiered pricing agreements. In many cas

/regulation /retail Banking

Frank Moreno

Frank Moreno CMO at Entersekt

Trusted devices and silent signals could help FIs improve fraud protection

Financial institutions face a growing challenge in protecting customer assets while maintaining a seamless banking experience. And, as victims of Account Takeover (ATO) fraud continue to grow, the challenge is no longer just about preventing fraud, it's about restoring customer confidence in a digital landscape where trust has become the most valu...

/security /retail Transaction Fraud Systems and Analysis

Cliff Bunting

Cliff Bunting Director at PurplePatch Broking Ltd

Bureau benchmarking for better decisions: Improve governance and meet regulatory expectations

Benchmarking is often associated with cost control. And for good reason — many firms uncover significant pricing variation in their bureau contracts, even when services appear identical. But the value of benchmarking doesn’t stop at commercial savings. It can reveal where your current data configuration might be introducing risk: from outdated inp...

/regulation /retail Banking

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