394 Results from /people
Andrew Beatty Head of Wealth, Retirement & International at FIS
As new fintechs encroach on the retail banking marketplace, offering more transparency in exchange for consumer trust, customers are waking up to the complex (dare we say, “hidden”) fee structure of their long-standing banks—and they don’t like what they see. In this second of our series What’s Keeping Banks Up at Night, we explain how banks can a...
02 September 2021 /people /retail Banking Strategy, Digital and Transformation
Kerry Leech Co-founder at Roo & Eve
The way fintech, financial services, and banking clients purchase has fundamentally changed. Buyers are more informed than ever and know when they’re being sold to. And nobody wants to feel sold to. When we say people hate to be sold to, we mean they hate feeling manipulated, pressured, and in every other respect prevented from making up their own ...
19 August 2021 /people /startups Marketing in Financial Services
Building credibility is complex. It can take a lot of time to build your ideal customers’ trust. Not to mention, it takes even more work to maintain it. But credibility is key for Fintech businesses. Now that almost every product has some kind of AI or automation feature, why should customers choose yours? People may appear excited about your tec...
30 July 2021 /people /markets Marketing in Financial Services
Retired Member
AI is evolving on fast pace. Financial organizations are already using AI technologies to identify fraud and unusual transactions, personalize customer service, help make decisions on creditworthiness, using natural language processing on text documents, and for cybersecurity and general risk management. Over the past decades, banks have been impr...
29 July 2021 /people /inclusion Fintech World
Working from home quickly became the standard across industries as the world battled the Covid-19 pandemic. Now, as the pandemic slows, many businesses are examining the impacts of work-from-home environments on the mental and emotional well-being of their teams. Many companies are working to establish a hybrid work environment that includes both ...
28 July 2021 /people /covid-19
Recent advances in Artificial Intelligence (AI) and namely its sub-domains – Machine Learning (ML) and Natural Language Processing (NLP) are bringing us close to the moment when we won’t distinguish the difference between the way people talk (human speech) and the way machines interpret and reproduce it (machine speech). And we bet that FinTech w...
23 July 2021 /payments /people Artificial Intelligence and Financial Services
My previous blog charted the rise and decline of checking accounts. This blog considers how smart banks can repurpose them for the modern age as transactional accounts. This requires more than a name change – it needs investment in technology to elevate the role of this account as a crucial and integral customer touchpoint. Let’s explore how tech...
22 July 2021 /people /retail Banking Strategy, Digital and Transformation
Ian Smith Finance Director at Invu
- The majority of finance-decision makers admit to still printing out supplier invoices - New research has shown that UK Finance departments are failing to keep up with the times. The majority of UK Finance decision-makers (85%) have admitted to having an accounts payable process that sometimes requires supplier invoices to still be printed out, ev...
19 July 2021 /payments /people Banking Strategy, Digital and Transformation
Tejasvi Addagada Enterprise Data Head at Fortune 500 financial service provider
Most banks are experiencing an upward curve in In-directly monetizating data to increase revenue. This involves analyzing the existing data trove and revealing insights that can improve the organization's business performance. The outcomes can be customer trust, satisfaction, reducing anxiety of customers while the benefit can be increase in reven...
18 July 2021 /people /retail Data Management and Governance
Kartik Swaminathan Author - 3F: Future Fintech Framework & Founder at Fintastech (Fintech Consulting & Coaching)
15th July was World youth Skills Day. The importance of Skills has increased, especialy with recent pandemic and of course the Digital world is also posing new opportunites for youths. But is that the case? A recent survey by Mckinsey done across 15 countries and 18k people, identified 56 foundational skills for future of work. These skills have b...
17 July 2021 /people /predictions Fintech innovation and startups
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