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In a world with more customer choice than ever, retention has become one of the key business metrics – especially for SaaS businesses. A commonly quoted statistic is that it can cost five times more t...
Front to Back Office Automation Insurance underwriting is a critical differentiator between the leaders and the laggards when one looks at it from an operational performance lens. We’ve drafted this
Lending money is a risky business. The biggest challenge for any lender is how to balance service (the drive to serve as many customers as possible) with risk (the possibility of a customer defaulting...
Financial products have a reputation for being difficult to understand when it comes to both terminology and functionality for everyday consumers. Customers often have to deal with an abundance of arc...