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80 Results from 2023, /cloud

Eamonn O'Neill

Eamonn O'Neill CTO at Lemongrass Consulting

The Role of FinOps When Optimising Budgets in the Cloud

IT cost control is an ongoing challenge for enterprises. Despite the current state of the global economy, worldwide IT spending is projected to reach $4.6 trillion in 2023, a 5.5% increase from 2022, according to business advisory services firm Gartner. A new element of this growth is spend for Cloud services. This spend tends to be variable in na...

/cloud /devops

Julie Muckleroy

Julie Muckleroy Global Banking Strategic Advisor at SAS

Say My Name: How personalized customer experiences can elevate financial services

By Franklin Manchester and Julie Muckleroy “Names are the sweetest and most important sound in any language.” Dale Carnegie’s words from nearly a century ago suggest an answer to a question troubling financial services firms: How can they take customer experience (CX) to a level that inspires brand loyalty? In hard times, personalization can make ...

/retail /cloud Banking Strategy, Digital and Transformation

Franklin Manchester

Franklin Manchester Principal Global Insurance Strategic Advisor at SAS

Say My Name: How personalized customer experiences can elevate financial services

by Franklin Manchester and Julie Muckleroy “Names are the sweetest and most important sound in any language.” Dale Carnegie’s words from nearly a century ago suggest an answer to a question troubling financial services firms: How can they take customer experience (CX) to a level that inspires brand loyalty? In hard times, personalization can make ...

/payments /cloud Digital Insurance Trends

Retired Member

Retired Member 

Banks can't control inflation, but they can control their customer relationships

In the cost-of-living crisis, every penny counts. With mortgage rates at their highest level in 15 years, and 1.3 million households missing or defaulting on bills last month, banks are facing an unprecedented increase in calls for financial support. However, poor service is causing customers to lose trust in their financial providers - with over ...

/retail /cloud Artificial Intelligence and Financial Services

Brian Johnston

Brian Johnston Chief Impact Officer at Cogo

Understanding Scope 3 emissions: The ‘invisible’ carbon footprint from cloud computing

According to the GHG Protocol corporate standard, a company's greenhouse gas emissions can be classified into three ‘Scopes’. Scope 1 and 2 are mandatory to report, whereas scope 3 is mostly voluntary and the hardest to monitor. For this reason, they’re often referred to as the ‘invisible’ carbon footprint. This post delves into what Scope 3 emis...

/cloud /devops Fintech

Retired Member

Retired Member 

Cloud Cocktail! Running a single application on multiple clouds.

The advent of cloud computing has revolutionised the way in which financial services and other businesses operate and deploy their application workloads. As organisations seek to leverage the benefits of cloud services, many are adopting a multicloud strategy, spreading their workloads across multiple cloud providers. It is not uncommon for lar...

/cloud

Retired Member

Retired Member 

360 communications: the key to alleviating exhaustion in the insurance industry

Nick Delis, Senior VP of International and Strategic Business, Five9 Insurance companies are working around the clock to meet soaring demand, operating in a high-stakes, high-stress environment. With climate change increasing extreme weather and flooding, and unsolved car thefts above 30,000 in London last year alone, it’s no wonder emotions are ...

/people /cloud Innovation in Financial Services

Nick Stephens

Nick Stephens Commercial Lead & Head Of Enterprise Partnership at Amdaris

Software development challenges in Fintech: Part two

As outlined in part one, the complexities and challenges in Fintech are there for all to see. But so are the solutions. One of the groundbreaking changes in the Fintech industry has been the availability of open banking, the emergence of digital transformation projects, and the growing prevalence of open source software. Each has its own set of o...

/cloud Cloud Migration

Michael Boukadakis

Michael Boukadakis CEO at ENACOMM

5 Ways Financial Institutions Can Ensure Adoption of a New Virtual Assistant

Americans have warmed up to virtual assistants in the wake of the pandemic, when many services had to be reimagined as digital alternatives. According to an Ipsos poll of 2,010 U.S. adults, 69 percent of respondents said they’ve used an online or mobile virtual assistant to get answers to their questions and or help resolve issues, and nearly as m...

/retail /cloud Artificial Intelligence and Financial Services

Yaniv Zecharya

Yaniv Zecharya CTO & CoFounder at FundGuard

Examining Multi-Tenant Software Architecture

In the ‘80s and ‘90s, what we know today as legacy systems were the cutting-edge of the technology world, bringing new opportunities for leveraging software and digital resources for the financial services sector. For organizations struggling to keep up with their investment operations, the technology that came about during this time likely felt li...

/cloud /markets Capital Market Technology

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