16 July 2018
Visit www.avoka.com

"Alexa, ask my bank, what is my balance?"

04 October 2017  |  10526 views  |  1 amazon alexa

NCR is working with Maine-based Town & Country Federal Credit Union to train Amazon's voice commerce assistant Alexa to respond to spoken requests for bank account information.

With Amazon, Google and Apple pouring millions of dollars into the development of new voice controlled devices for the home, NCR is positioning to be at the forefront of a trend that is set to reshape the future of retailing.

Town & Country is the first credit union to partner with NCR in developing a new Alexa skill, enabling members to access their account information with simple voice commands, such as “Alexa, ask Town and Country, what is my balance?”.

The pilot is open to NCR Digital Insight solutions customers in the United States, with the vendor calling on its banking partners to join in and help fine-tune the programme using feedback from end-users.

David Libby, Town & Country president & CEO, says: “We are excited to be the first credit union and among the first banks in the country to introduce a skill for Alexa with bank account linking, and to help lead the way for others in the financial services industry to explore this new technology.”

Comments: (1)

Keith Appleyard
Keith Appleyard - available for hire - Bromley 06 October, 2017, 16:22

Erm - what ever happened to the idea of having 2FA? Am I going to be telling Alex my User ID & Password for my Bank Account? Even if I don't have 2FA, so bypassing need for Card Reader, which of my 4 (Personal & Business) Bank Accounts with my Primary Bank will Alexa be reading back to me?

Be the first to give this comment the thumbs up 0 thumb ups!
Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

USAA pilots conversational AI on Amazon Alexa

USAA pilots conversational AI on Amazon Alexa

02 August 2017  |  9517 views  |  0 comments | 12 tweets | 10 linkedin
RBC customers can now ask Siri to pay their bills

RBC customers can now ask Siri to pay their bills

02 August 2017  |  13509 views  |  0 comments | 21 tweets | 27 linkedin
'Alexa, open Amex'

'Alexa, open Amex'

12 May 2017  |  11457 views  |  0 comments | 18 tweets | 27 linkedin
Talk to the phone: Samsung unveils Bixby

Talk to the phone: Samsung unveils Bixby

21 March 2017  |  4452 views  |  0 comments | 7 tweets | 9 linkedin
Starling tests Google Home payments

Starling tests Google Home payments

22 February 2017  |  10703 views  |  1 comments | 16 tweets | 22 linkedin
PayPal sends cash with Siri

PayPal sends cash with Siri

10 November 2016  |  10004 views  |  2 comments | 30 tweets | 43 linkedin
OCBC enables cash transfers via Siri and iMessage

OCBC enables cash transfers via Siri and iMessage

28 October 2016  |  13071 views  |  0 comments | 12 tweets | 15 linkedin
The bank of the future will be invisible - KPMG

The bank of the future will be invisible - KPMG

18 October 2016  |  72997 views  |  6 comments | 183 tweets | 326 linkedin
N26 enlists Siri for money transfers

N26 enlists Siri for money transfers

14 September 2016  |  11465 views  |  0 comments | 28 tweets | 20 linkedin
Hey Siri, send John $10

Hey Siri, send John $10

02 September 2016  |  16591 views  |  9 comments | 48 tweets | 47 linkedin
Capital One integrates with Amazon Alexa for voice-powered payments

Capital One integrates with Amazon Alexa for voice-powered payments

14 March 2016  |  13772 views  |  0 comments | 17 tweets | 19 linkedin

Related company news

 

Related company information

NCR

Related blogs

Create a blog about this story (membership required)
Visit info.nice.comVisit https://secure.vasco.comVisit www.aciworldwide.com

Top topics

Most viewed Most shared
Flux ready for take-off on Barclays Launchpad; scores trial with Costa CoffeeFlux ready for take-off on Barclays Launch...
10537 views comments | 4 tweets | 9 linkedin
Handelsbanken trials micro contactless cardsHandelsbanken trials micro contactless car...
9535 views comments | 18 tweets | 30 linkedin
PayPal ready to spend $3bn a year on acquisitionsPayPal ready to spend $3bn a year on acqui...
8091 views comments | 13 tweets | 17 linkedin
Championing financial inclusion and helping the UnstoppablesChampioning financial inclusion and helpin...
8031 views comments | 3 tweets | 1 linkedin
No greater change will occur than that in financial servicesNo greater change will occur than that in...
7638 views comments | 7 tweets | 13 linkedin

Featured job

Basic c Euro 120K, Variable Euro 120K - full ben...
Paris prefered London possible

Find your next job