207 Results from 2009, /retail
Elizabeth Lumley Global FinTech Commentator at Girl, Disrupted
You can usualy be sure that if you see a feature update on the lives of teenagers (what gadgets they are using what slang falls from their mounths...that kind of thing) you can be sure that the information is woefully out of date. Elderly media commentators desperately trying to get 'down with the kids.' However, the FT recently ran a story here ...
13 July 2009 /retail Social Banks
Stanley Epstein Associate at Citadel Advantage Group
I generally find the subject of banking, risk management, payments and so on to be pretty serious stuff. After all I have spent my entire career dealing with the various aspects of all of this. I must admit however that there is always room for a lighter side to everything. But so far I always seem to have missed these more amusing moments. So my...
12 July 2009 /payments /retail Innovation in Financial Services
Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,
You just accept deposits and make loans with high margins. If you are a start-up bank you just pay more for the deposits and then place the money in high-earning but still quite secure loans and interesting new papers some call hybrids. If you think this is risky you just place the money in a good number of papers - all will not go bankrupt - at l
12 July 2009 /payments /retail
Retired Member
Banks in the US are on the receiving end of long overdue examination into their practices in relation to overdraft charges. Transaction 'reordering', 'delaying' and other handy little systemic sleights of hand designed to extract the maximum fees from customers who fall into overdraft are attracting the ire of both consumers and the government. Wh...
10 July 2009 /retail Whatever...
John Dring Digital Services and mCommerce at Intel Network Services
Why, when a Bank will hound a defaulting mortgagee for 50 years for repayment, adding new charge after new charge and top rate interest on top, can a Bank get away with the idea that its debts will be wiped off the slate and forgotten? When public money was funneled into the Banks, I for one thought it was the right thing to do because I believed m...
10 July 2009 /retail
Paul Penrose Head of Research at Finextra
The UK's Financial Services Authority (FSA) has published proposals that for the first time will 'name and shame' banks with a poor record for handling customer complaints. The proposals would see firms publishing their own complaints data every six months and the watchdog would publish results from the whole sector twice a year. Introducing the ...
Couldn't happen to you? Well, fraudsters stole $1 billion from nearly 500,000 Australians in 2007 alone. This year is proving to be a bumper year. A recent round of phishing attacks against Commbank customers could be bearing fruit for criminals. Something has been going wrong there and Commbank have had some serious issues with Netbank. Take the c...
09 July 2009 /retail Whatever...
Twitter is on a few people's minds at the moment, and although it has tremendous potential as a communication tool and is still in it's primitive stages- twitter has provided some unusual insights into human activity. Some analysis of twitter following habits seem to show: 'Although men and women follow a similar number of Twitter users, men have ...
08 July 2009 /payments /retail Whatever...
I note there is a movement afoot to revert to plain language and traditional type mortgages in these changes we see sweeping the financial industry. I'm all for plain language. Keep it simple. Anything else is probably hiding a trap for the unwary, or providing the opportunity for a 'consultant' to gloss over those little important tricky bits. 52...
06 July 2009 /retail Innovation in Financial Services
Wells Fargo's Guided by History blog has unearthed a great architectural curio from the early 1970s. To celebrate its centennial year in 1972, NorthWest National Bank created and staffed a space age 'Future Bank', which was intended to give customers a peek at banking in the 21st century. Future Bank tellers were dressed like extras from Star Tre...
03 July 2009 /retail Finance 2.0
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