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For months now we have been fortunate enough in the UK to sit back and watch as Moody's, the bank rating agency, set about a mission of degrading poorly performing banks. But all this changed last mon...
Some things are very easy to put a value on such as a loaf of bread or a pint of milk. Services are harder to value and prices can vary wildly especially in different geographies. How much should we p...
Asda is the latest supermarket to follow the trend and raise its profile in the personal finance sector. The UK supermarket giant recently announced its new brand, Asda Money, which offers its millio...
The past couple of years have proven to be a testing time for retail banks. Not only is customer trust and loyalty at an all time low, but the ecosystem itself is changing. Traditional banking practi...
So finally the dam has broken and we have a new substantial national contender in High Street banking with the Co-operative winning the prize of 600-plus Lloyds TSB branches. Or do we? To paraphrase,...
Competition for high net worth (HNW) clients is pushing banks to innovate around new product offerings. A huge influx of wealth & private banking businesses has sprung up in the region, focusing o...
According to research released a few months ago by Infosys and Ovum, around three quarters of European banks are using outdated core systems. Given the great costs associated with core system renewal...
A French friend of mine recently boasted about his "ultra-secure" credit card issued by his local bank - that card required SMS-based authorization of every transaction. There is nothing sec...
Core banking systems were built for a slower technological pace, where code changes were rare and stability and security were paramount. Now, legacy core banking systems are an impediment to innovatio...
Viewing a balance is by far the number one transaction conducted in Mobile banking. Eighty per cent of the time it is the only activity done by a customer after they login. That’s right. Eight out ...
In one of my recent interaction with cluster and branch heads of India's top three private national banks, a startling fact emerged that the majority emphasis is purely on selling the maximum possible...
I'm been thinking a lot about our fair Natalie lately. One thing you hear about, frequently, is that banks are hesitant to engage with social media because 'why would we open ourselves up to abuse fro...