3857 Results from /retail
Siddharth Udani Client Partner at Consulting
It’s rather a very interesting debate whether banks choose the 'right' solution or a solution thats 'fits' their technology landscape. Though most of the Requirements are driven out of business change, how much of influence does business have on technology solutions? And whether do they actually care? With banks getting global and larger, there ha...
28 April 2009 /payments /retail Banking Architecture
Retired Member
The proposal to impose a punitive tax on the impact of pay rises on final salary pensions, which was hidden in the budget, is another breathtaking example of the inability of those in charge to properly understand, and think through, the consequence of what they propose and implement. It is no surprise that so many things go wrong, when the thoug...
28 April 2009 /retail Trends in Financial Services
Not only are the projected borrowing figures staggering to comprehend, but they are also surely immoral. How can it be that any Government can condemn the population they purport to serve to a lifetime of debt in this way? It should not be possible, in our constitution, for any party to set us on a path like this without having to seek a fresh m...
23 April 2009 /retail Trends in Financial Services
Richard Barr Principal Associate at Citadel Advantage Ltd.
I find it ever so fascinating to scan the economic news each morning. Doing so reminds me that old curse "May you live in interesting times". As almost anyone will tell you, our world market situation is certainly interesting. What it is not, is enjoyable. Our goal as a civilization, and my goal as an individual professional in this mark...
22 April 2009 /retail
Paul Penrose Head of Research at Finextra
Conventional wisdom has it that bank branches should take their cue from modern retail practices. They should be bright and welcoming, preferably open plan with comfy seating and staffed by approachable, friendly sales people. So why is JPMorgan taking a bulldozer to the WaMu Occasio branch concept, a $1 billion branch remodelling exercise that fre...
17 April 2009 /retail Trends in Financial Services
Alex Noble Account Director at McAfee
An interesting story on Finextra that Sallie Mae is looking to bring back onshore around 2,000 jobs. It's a trend that so far in Europe has been primarily associated with customer service. I've covered some other business that have brought work back onshore in previous posts (see "Despite the credit crunch, still call centre growth at Barc...
08 April 2009 /retail
The number of fake pound coins in circulation may be twice Royal Mint estimates, says the BBC. Official figures suggest around 2.5% - or one in 40 - are copies, but coin testing companies say it is one in 20. This would put the number of bogus coins in circulation at 73 million. The Royal Mint is playing down the data, as it doesn't want to underm...
08 April 2009 /payments /retail
UK retailer Tesco is not alone in enjoying the benefits of 'safe haven' status as consumers turn away from distressed banks and move their assets to more trustworthy institutions. The UK's Co-operative Bank - which last month posted a 70% rise in underlying profit for 2008 - is reporting a 123% annual increase in customers switching their current a...
08 April 2009 /retail Trends in Financial Services
The fact that Tesco is seeing a doubling of customer deposits in recent months as distrusting consumers move away from the troubled banking sector highlights how banks need to go back to basics to retain their customers. A closer examination of why consumers are putting their financial trust in Tesco would probably reveal that, animosity toward
07 April 2009 /retail
What the 20 heads of state at the G20 continually fail to understand is the plight of individuals and how that impacts on how well we will recover from this mess. How could they, as they are all insulated from the real economic world because of their status? What they didn't address is the dire state of individuals' balance sheets, and those of co...
03 April 2009 /retail Trends in Financial Services
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