3857 Results from /retail
Retired Member
To say that I am an evangelist for mobile financial services would be an understatement, but I confess to experiencing purely personal delight at the pace of mobile financial services. That pace is slow. I've recently had a quick African immersion and have seen that the real story on the ground is far from rosy for the current mobile financial serv...
20 May 2009 /payments /retail Whatever...
Paul Penrose Head of Research at Finextra
Another day, another sorry tale of dirty tricks, identity theft and corporate espionage on the Finextra news beat. Intrigued? Then read on. I promise you won't be disappointed. A couple of weeks back the Finextra news desk received an e-mailed press release announcing the acquisition of niche payments consulting firm The Sepa Consultancy by US tech...
12 May 2009 /payments /retail Whatever...
Last night on Newsnight, Shaun Woodward, made a spirited attempt to comment on the expenses scandal. In doing so, however, he highlighted yet another area of hypocrisy that underlines why our current set of politicians are not fit to govern. Jeremy Paxman questioned why, when he is so rich (he is married to a Sainsbury) he should claim mortgage in...
12 May 2009 /retail Innovation in Financial Services
Alex Noble Account Director at McAfee
I seem to hear the sound of a stable door being shut, and long after the horse has bolted. The FSA seems finally to have realised that offshore call centres can constitute a risk in financial services. This is not to say all centres, but that offshore centres managed and compliant only to local standards may not protect consumer data that well. In...
08 May 2009 /security /retail
The recent report from Arthur D Little, a global management consultancy specialising in strategy and operations management, predicting a 68 per cent per annum increase in mobile transaction volume to 2012 highlights how the mobile phone is one of the most promising emerging payment channels. The claim that developing countries will drive this grow...
07 May 2009 /payments /retail
At the risk of becoming a Twitter bore, here's another innovation from the land down under: NAB direct banking offshoot UBank is offering a free IGB USB flash drive to its first 1000 followers on Twitter. The social media-savvy bank has been twittering since October, and currently has over 300 followers. Paying for followers may not be the best wa...
06 May 2009 /retail Finance 2.0
Twitter ye not. Brian Hartzer, CEO of ANZ's Australian operations has just announced his resignation - on Twitter. In a valedictory tweet posted Monday, Hartzer says: "Folks, this is my last tweet as I've resigned to pursue an overseas opportunity. Thanks for your continued support for ANZ. All the best." The smart money says Hartzer is ...
05 May 2009 /retail Finance 2.0
In one of my recent Financial Sector bulletins, I initiated a discussion on whether innovation is a good strategy for current market conditions. The debate on our FS Think Tank LinkedIn group - a new and growing discussion group set up with a number of alliance partners - was particularly active and practical. For example, I was glad to read tha...
04 May 2009 /retail /wholesale Trends in Financial Services
Stanley Epstein Associate at Citadel Advantage Group
Once again I am appalled by the banks. Here we are, all in the midst of the worst financial crisis of the past seventy years, brought on by the greed and stupidity of the banking community and what are the banks doing? Well they are now moaning at the poor folk setting the accounting standards. They don't like some of these accounting rules becaus...
03 May 2009 /retail
LloydsTSB's James Gardner has caused a bit of a stir with some provocative comments on his BankerVision blog about the value of Twitter to banks. The Twitterati don't take kindly to criticism (constructive or otherwise), as I discovered personally a few months back when I made the mild observation - in an otherwise flattering take on Twitter - th...
30 April 2009 /retail Finance 2.0
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