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It has been another busy year for fraudsters. With consumers seemingly targeted by an ever-increasing range of tricks and scams designed to part them from their money or personal information, the risk...
Employee Onboarding effectiveness defines whether your employee will be engaged or disengaged at work, depending on the impression created on them. Poorly managed onboarding can lead to abandonment, e...
Millions are spent annually on Know Your Customer (KYC) and anti-money laundering (AML) procedures as businesses strive to confirm identities and fight money laundering. The rise of online banking and...
There’s no doubt that biometrics, such as fingerprint and facial biometrics, are taking customer experience into a new era. Today, different forms of biometrics are widely used to help businesses veri...
Identity fraud is the unauthorised use of a person’s personal information by another person to commit a crime or deceive or defraud that person or a third party in order to take advantage of the pleas...
In February 2021, the Reserve Bank of India published a paper detailing Digital Payment Security Controls (DPSC). The paper was developed to aid Indian financial organisations in protecting digital ch...
Customized Machine Learning: The secret sauce of world-class risk stacks In today's world, the most successful companies work data-driven. The data science and machine learning (ML) advancements over ...
The cost of living crisis, combined with an increase in digitalisation of services and remote working at a time of great volatility in the world, has created new motives and justification for fraud to...
What does customer centricity mean to financial services? "Customer-centricity" is a term that many organizations have adopted. While it is vague, it refers to many things that can profoundl...
Generally, when you talk to a team who handles fraud at financial institutions, fintechs, or other similar organizations, one of their biggest goals is to reduce the overall number of suspicious event...
Digital change happens at the speed of light, and fraudsters move nearly as quickly to exploit vulnerabilities and gaps in fraud prevention capabilities. Financial institutions cannot afford to leave ...
The battle against fraud in this evolving digital world is never-ending.There’s this so-called “squeezing a balloon effect” in the area of fraud among financial institutions — and credit unions are n...