Buying something because you have to is no fun. In this regard, many of today’s first and second-generation mobile call recording systems currently being implemented by investment banks are, frankly, dull. They may help you meet the FSA phone recording regulations. (Provided you pick the right one.) They may move your governance controls up a notch...
Speaking to prospects and customers about their experiences in trialing and using different mobile-recording systems, I’m surprised by some of the myths that I hear. If you’ve still not implemented a mobile recording system to meet the Financial Service Authority’s 14 November deadline for the recording of mobile calls, then here’s a few debunked:...
Oh to be in the UBS compliance team this week. With news that another “rogue trader” has slipped under the radar in such spectacular fashion—at a time when the world’s banking system is in such a frag...
Last week saw the UK Financial Service Authority’s (FSA) latest win in its war against market abuse when it announced that it had imposed an £8m fine on Swift Trade for layering—a practice of placing ...
Financial institutions in Europe and North America will be eager to turn the page on August. Far from the anticipated doldrums of summer, we witnessed a return to stomach-churning market volatility, ...
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I am head of the UK and Europe at OFX, o...
Robin Smith has over twenty years' exper...
Stuart Lacey is the founder and CEO of T...
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