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Why does it take so long?

E-id as a bank service has been in place for soon 20-years in Finland and it serves especially well the public sector where strong e-id is often needed -  but with low usage intensity. This means that a separate tool is both expensive and difficult to remember for users.

Several other countries have taken the same route. But most have not - yet. Why is this self-evident costefficient shortcut to fast take-up of e-government so difficult? It is of course not a big business case for banks - but there should be a sense of responsibility. Or is it so that the public sector opposes private sector services? For very expensive ideological reasons?

Now is the time to speed up the e-society development and take the bold steps needed.

 

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Comments: (4)

Ketharaman Swaminathan
Ketharaman Swaminathan - GTM360 Marketing Solutions - Pune 21 January, 2016, 09:30Be the first to give this comment the thumbs up 0 likes

Why am I not surprised? I commented here about why a single, common e-ID is unlikely to find acceptance for different services requiring different authentication strengths, especially in nations with federal government structures. I doubt if time alone will drive greater adoption.

Bo Harald
Bo Harald - Transmeri, Demos, Real Time Economy Program,MyData - Helsinki Region 23 January, 2016, 10:59Be the first to give this comment the thumbs up 0 likes

Nobody is suggesting a single common e-id - only the right to use what you have. And you do have e-banking (and can get the credentials even if you do not have an account) - so of course you should have the right to use it also when entering the public sector. Is this difficult to understand?

 

Ketharaman Swaminathan
Ketharaman Swaminathan - GTM360 Marketing Solutions - Pune 23 January, 2016, 20:05Be the first to give this comment the thumbs up 0 likes

It's easy to understand why it's unlikely to work. Your post confirms that by asking why it's taking so long. I nevertheless gave my reasons here. Is that difficult to understand?

Bo Harald
Bo Harald - Transmeri, Demos, Real Time Economy Program,MyData - Helsinki Region 24 January, 2016, 07:57Be the first to give this comment the thumbs up 0 likes

It is not that difficult - if you have a mission, vision and leadership.

 

Bo Harald

Bo Harald

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This post is from a series of posts in the group:

Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.


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