253 Results from "Westpac"
/retail
Australian bank Westpac has enlisted IBM to help build a complaint resolution platform that is now being rolled out to more than 15,000 customer-facing employees.
27 October 2020
/payments
Westpac has sold its stake in Australian buy now, pay later firm Zip just days after entering into a relationship with POS financing rival Afterpay.
26 October 2020
Westpac has introduced local buy now, pay later player AfterPay as the first third party fintech to operate on its new banking-as-a-service platform.
21 October 2020
/crime
Australian bank Westpac has become the latest institution to fall foul of anti-money laundering rules after it was slapped with a record fine of A$1.3bn ($0.9bn) by the Australian regulator.
24 September 2020
ANZ, Commonwealth Bank of Australia, Westpac, IBM and Scentre Group are to formally launch a blockchain-based platform that reduces the time to issue a bank guarantee from one month to one day.
01 September 2020
/security
Westpac is implementing new scam-detection technology across its branch network to protect against a spike in fraudulent transactions since the start of the Covid-19 pandemic.
10 August 2020
Westpac is moving 1000 overseas call centre jobs back to Australia after admitting that it has failed to keep up with a surge in demand during the Covid-19 pandemic.
29 July 2020
/people
Australian bank Westpac has appointed former ANZ technology chief Scott Collary to lead the consolidation of its technology and operations division.
28 July 2020
/cloud
Westpac is rolling out fibre optic network technology across all of its branches in an initiative to boost download speeds for customers and improve video-conferencing connectivity.
15 July 2020
Even as it begins to gradually bring employees back to offices, Westpac says that the Covid-19 pandemic will lead to a long-term shift to working from home.
17 June 2020
Westpac is facing further allegations about child abuse links relating to the anti-money laundering scandal that rocked the Australian bank late last year.
12 June 2020
/regulation
Australian bank Westpac has blamed the failure of its anti money laundering (AML) processes on a mixture of technology and human error rather than any intentional wrongdoing, according to a report commissioned by the bank's former chairman Lindsay Maxsted.
04 June 2020
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