Join the Community

24,271
Expert opinions
40,784
Total members
350
New members (last 30 days)
215
New opinions (last 30 days)
29,327
Total comments

Latest expert opinions

clear
clear

3856 Results from /retail

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

The First Line of Defense: Tackling Scams Before Transactions

In my blog "The Missing Link in Fraud Prevention: Real-Time Customer Dialogue" (https://bankloch.blogspot.com/2025/06/the-missing-link-in-fraud-prevention.html) I argued for moving fraud checks earlier in the payment flow. Rather than waiting until a customer has signed and submitted a payment, banks should interact during the initiatio

/retail /crime Exposing Financial Crime

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

Beyond Features: How Rich Digital UX Can Unlock Banks’ True Market Potential

Traditional banks often find themselves in a challenging position. On one hand, they possess a deep and sophisticated portfolio of financial products and services—ranging from complex credit facilities to wealth management, business banking, and personalized advisory. On the other hand, fintech startups and neobanks have captured mindshare and mar...

/retail /devops Banking Strategy, Digital and Transformation

Livia Bernardini

Livia Bernardini CEO at Future Platforms

Beyond the Transaction: How Embedded Payments Are Redefining the Customer Experience

We’ve been able to pay online for more than two decades, but for much of that time, there were really only two options: credit or debit cards. Over the last ten years or so that’s changed. Embedded payments have introduced a whole range of methods: digital wallets, Buy Now Pay Later (BNPL), account-to-account (A2A), and stablecoins, to name but

/payments /retail Banking Strategy, Digital and Transformation

Cliff Bunting

Cliff Bunting Director at PurplePatch Broking Ltd

BNPL regulation is coming: Are firms overpaying for affordability data?

From July 2026, Buy Now Pay Later (BNPL) providers will fall under full FCA oversight. Most firms are already working on tightening their controls. But a larger issue is at risk of being overlooked. Preparing for regulation often leads to increased data purchasing. Yet many BNPL providers may not realise just how much they’re already overpaying, s...

/payments /retail Banking and Lending Solutions

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Innovation or Illusion? Belgian’s first Savings Account with daily interest payouts.

At the end of August, Revolut launched a new savings product in Belgium — a non-regulated account with daily interest payouts. As the first of its kind in Belgium, the news made headlines, and LinkedIn buzzed with speculation: Is this the future of banking in Belgium, or just clever packaging? At first glance, it feels fresh and exciting. A sav

/retail /predictions Fintech World

Sergiy Fitsak

Sergiy Fitsak Managing Director, Fintech Expert at Softjourn

FinTech Compliance in 2025: The Rules Are Changing — Are You Ready?

As fintech platforms expand globally and adopt emerging technologies, they face a rapidly shifting regulatory environment. From data privacy and payment security to open banking and AI explainability, compliance is no longer just a box to tick; it is central to product design, user trust, and operational scalability. This article outlines the key r...

/payments /retail Banking Strategy, Digital and Transformation

Anton Tekhtelev

Anton Tekhtelev Head of Product and Business Development at Fintech Expert

Why Fintech UX Is About Processes, Not Just Pixels

When we talk about user experience, the first things that come to mind are colors, layouts, and interactions. But during my work, I discovered something bigger — good UX in fintech is not just about pixels. It’s about processes. The Problem With “Late Feedback” When I started working in fintech, my product design reviews revealed a clear pattern:

/retail /startups User Experience

Anton Tekhtelev

Anton Tekhtelev Head of Product and Business Development at Fintech Expert

How to Give Feedback on Bad Fintech UX Without Demotivating Your Staff

Giving feedback on UX of your fintech app or website is a daily ritual for senior managers, product leaders, and stakeholders. But too often, feedback sounds like judgment instead of collaboration. And that kills motivation faster than any pixel misaligned on a screen. I remember lots of cases when I was staring at some new feature and thinking: “...

/retail User Experience

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

Highlight ROX in Digital Banking to Get Executive Buy-In for UX

It’s a wake-up call for product owners, digital project managers, and designers in banks and financial institutions. You can—and must—move UX (user experience) and digital branding to the center of strategy and weave them into the DNA of the business. Because if you don’t, you’re not just risking a bad app rating—you’re risking the future of your ...

/retail /markets Banking Strategy, Digital and Transformation

Viacheslav Kostin

Viacheslav Kostin CEO at WislaCode Solutions

Top UX Features Revolutionising Modern Banking Apps

The user experience (UX) in banking applications is a critical factor in transforming everyday financial tasks into intuitive and satisfying experiences. By focusing on streamlined interfaces and customer-centric designs, these apps build lasting confidence and encourage regular use. Incorporating elements such as rapid QR-based transactions and i...

/payments /retail Mobile Financial Services (MFS)

Now Hiring