3822 Results from /retail
Paul Speirs Managing Director of Consumer Information Services at Experian UK&I
Open banking is a vital part of the modern financial landscape, and this year holds particular significance for its advancement. This month marks the seventh anniversary of the UK's adoption of PSD2, the framework that supports open banking across the European Union. Additionally, the Data (Use and Access) Bill is moving through Parliament, furthe...
17 January 2025 /payments /retail
Richard Kalas Client Solutions Director for Retail Banking at GFT Group
There has been in recent months a considerable focus on consumer attitudes towards specific elements of digital banking, whether that be the digitisation of savings and investment products, travel services or fraud protection. This time, however, let us examine a more holistic view on how consumers feel about the security of their bank, thei
17 January 2025 /security /retail Banking
Retired Member
The dust has long settled on Black Friday and 2024’s proved to be more popular than ever. According to Shopify, its merchants ‘hit a record $11.5 billion in sales over the Black Friday-Cyber Monday (BFCM) weekend—up 24% from last year with strong sales momentum leading up to the event.’ Black Friday is a time of intense pressure and promise f...
16 January 2025 /retail /predictions Trends in Financial Services
Luke Allchin Director - North America at RFI Global
Life insurance, once a staple of financial planning for American households, is undergoing a quiet transformation, only half of US households have life insurance compared to three quarters 20 years ago. As life stages shift and household dynamics evolve, consumer sentiment towards life insurance has changed significantly since the start of the mil...
16 January 2025 /wealth /retail Banking
Alex Kreger Founder and CEO at UXDA Financial UX Design
In the modern digital banking landscape, the bar for user experience (UX) and visual appeal continues to rise. Yet, when we take a critical look at many products in the space, it often seems like financial service designers shipping glorified high-fidelity (hi-fi) wireframes instead of truly refined digital experiences. Banks invest plenty of res...
14 January 2025 /retail /identity Innovation in Financial Services
Steve Morgan Banking Industry Market Lead at Pegasystems
The financial services sector has reached a turning point in the adoption of AI. The UK banking sector in particular has seen a remarkable increase, with AI adoption rates effectively doubling in recent years spurred by pioneering innovations from major players like OpenAI, Google, and AWS. This swift embrace of technology presents an exciting arr...
14 January 2025 /ai /retail Artificial Intelligence
Andy Park Design Director at Creode
A recent study by The College Investor revealed that Google’s AI-generated summaries are inaccurate or misleading in 43% of finance-related queries, posing risks for users making important financial decisions. While Google’s AI can handle simple questions well, it often misrepresents complex topics—such as tax rules, student loan plans, and invest...
09 January 2025 /retail /inclusion Marketing in Financial Services
Banking-as-a-Service (BaaS) has rapidly become a cornerstone of the embedded finance ecosystem. By 2030, the global BaaS market is projected to reach over $25 billion, driven by increasing demand for seamless integration of financial services into non-banking platforms. From payments to lending, BaaS enables brands to offer banking solutions direc...
08 January 2025 /regulation /retail Fintech
For years, “Netflix moment” has been the rallying cry for how an entire industry could be disrupted overnight by a fast-moving innovator. In retail video, that moment arrived when Netflix streamrolled Blockbuster by delivering personalized, on-demand content. Today, that same disruptive force is already transforming finance. The banking industry no...
08 January 2025 /ai /retail Innovation in Financial Services
Nataraj Sirisilla Senior Vice President at Temenos
16.7 billion* transactions in month of December 2024!! this is exactly how UPI ( unified payments interface ) is transforming payments in India. UPI transactions volume grew at CAGR of 129% and UPI transactions value grew at CAGR of 138% from FY 2017-18 to FY 2023 -24. UPI now facilitates transactions even outside India in key markets such as UAE...
07 January 2025 /payments /retail Banking Strategy, Digital and Transformation
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