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Alex Kreger

Prevent Sabotage of Customer Experience in Digital Banking

Almost every financial institution invests a lot of effort and money into improving customer experience (CX) in the banking service they provide. This is the main way to ensure a competitive advantage...

12 Oct 2023
Digital Banking
Lorena Duguid

Patent defence - The $1m Fallacy

Last week, my colleague Marios penned an outstanding article in which he debunked the misconceptions surrounding software patenting. This week, I am addressing another misconception – the belief that ...

05 Oct 2023
Bigger than Technology
Rajat Deshpande

AI Lending: Unleashing the power of data

AI has arrived in our lives — whether you like it or not. We are all knowingly or unknowingly participants in a real-life version of Turing’s imitation game — machine intelligence that is indistinguis...

03 Oct 2023
Artificial Intelligence and Financial Services
Joris Lochy

Connecting the Dots: Navigating Tomorrow’s Services through Ecosystems

In recent years, there has been a growing trend among companies across different sectors to build ecosystems or even super-apps. These ecosystems typically include a range of services and products des...

25 Sep 2023
Banking Strategy, Digital and Transformation
Alex Kreger

Banking Innovation: Do Not Let Your Mindset Stop You

Our perception of the world is determined by the rules instilled from childhood. And often, this mindset becomes an obstacle to innovation in banking service design. Many simply do not notice the oppo...

25 Sep 2023
Digital Banking
Victor Martin

Common Quiz Creation Mistakes That Could Be Costing You E-commerce Sales

Engaging your consumers and pointing them toward the correct items are essential for raising sales and improving conversions in the fast-paced world of e-commerce. The use of quizzes is an efficient t...

18 Sep 2023
Business Knowledge for IT
Rosie Hewat

Building a company culture across business and borders

Building a company culture is one of the fundamental aspects of a business, no matter its size or location. How can this be done successfully when your business not only spans different countries, but...

14 Sep 2023
Personnel Management
William Perry

The value of personalisation to today’s Finserv customer

The modern finserv customer has high expectations. Accustomed to the ease of mainstream consumer services, they expect the same levels of experience to be replicated across their financial services jo...

14 Sep 2023
Innovation in Financial Services
Alex Kreger

Banking Customer Experience Improvement in Digital Services

In modern banking landscape, the key to client satisfaction and financial brands profitability lies in the excellence of digital services. Today's consumers demand more than reliable transactions and ...

14 Sep 2023
Digital Bank Transformation
Victor Martin

The Real Cost of App Development Testing

In the dynamic realm of App Development, a critical stage often doesn’t get the spotlight it deserves - testing. As seasoned mobile app developers, we’ve seen firsthand the monumental role Testing Imp...

06 Sep 2023
Business Knowledge for IT
Dennis Buckly

Three Major C-Level Appointments that Are Set to Disrupt the FinTech Industry

To say that leadership makes or breaks an organization’s success story is a mere understatement. In today’s ever-evolving business world, the captain of the ship, along with key members of the troupe

05 Sep 2023
Finextra site news
Victor Martin

Covered Calls and Dividend Stocks: A Winning Combination?

Covered calls and dividend stocks are two investment strategies that have captured the attention of savvy investors around the world. Covered calls allow investors to potentially generate additional i...

24 Aug 2023
Business Knowledge for IT

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