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908 Results from /ai

Retired Member

Retired Member 

Robotic Process Automation RPA in AML KYC

The cost of adhering to AML requirements for financial institutions is growing at an alarmingly rapid pace as employees race to stay abreast of the complex and dynamic regulatory landscape. RPA has emerged in recent years as a way to help eliminate the manual process associated with KYC thus reducing costly human errors and compliance failures. Wit...

/ai /regulation Business Knowledge for IT

Richard Miller

Richard Miller Product Owner at RegDefy (MV37)

Has the new technology boat sailed and left you behind?

A very large number of articles on technology at the moment begin by saying, “[x] technology is one of the industry’s hottest topics right now” or “changes in [y] technology are accelerating ever faster”. This is as a result of living through a ‘technology purple patch’ where there is a step change not only in what the technology can do, but also ...

/ai Capital Markets Technology

Freddie McMahon

Freddie McMahon Director Strategy and Innovation at DF2020 Ltd

GARTNER RESEARCH EARLY STAGE ENTERPRISE CHATBOT INSIGHTS THE REVOLUTION OF CONVERSATIONS

Gartner Group have recently identified the following four emergent trends for using Chatbots in the Enterprise: 1. Call Center Help Desk: Chatbots are reducing the cost of customer queries by handling more and more of the customer conversations, with handoffs to help desk workers when appropriate. 2. Operational Approvals: Chatbots are reducing t...

/ai /regulation Fintech innovation and startups

Crystal Berry

Crystal Berry Marketing Manager at Validis

Using Data Standardization Technology as a Competitive Advantage

Data is a key resource – if not the resource – that powers modern business. Yet, unless it is in a homogenized package, its benefits are limited, thus limiting what industries – especially the accounting and lending industries – can achieve for its clients. The power of data is well known. However, full adoption has been slow, despite the indisput...

/ai Digital Banking Trends

Paul Irvine

Paul Irvine Director, Major Accounts UK&I at Fortinet

Why should Financial Services organisations automate their threat intelligence

It can often feel like cybercriminals are two steps ahead. The result is that security professionals are constantly creating and updating their security protocols to match the volume of equally sophisticated malware attack vectors being directed at them. This is especially true for cybersecurity in financial institutions, this is in part due to th...

/ai /security Information Security

Richard Miller

Richard Miller Product Owner at RegDefy (MV37)

Applying some intelligence to Artificial Intelligence

Navigating the turbulent waters of Artificial Intelligence (AI) and Machine Learning (ML) can seem like a daunting task to the uninitiated. In fact even the question of how AI relates to ML is answered differently depending on who you ask, as evidenced by the numerous articles about on these topics. In this area, confusion abounds – for example wi...

/ai Capital Markets Technology

Retired Member

Retired Member 

How banks can beat the tech giants at Data

It’s all about data ecosystems… There’s a long tradition of using time in the bathroom to think and reflect. For the ancient Greek mathematician Archimedes, his understanding of how to measure volume fell into place when he was in the bath. For me, my most recent eureka moment came while I was brushing my teeth. I had just bought a new, wifi-enabl...

/ai /retail

Freddie McMahon

Freddie McMahon Director Strategy and Innovation at DF2020 Ltd

CHATBOT BANK TELLERS BEGIN JOINING THE WORKFORCE WITH REGTECH CHATBOTS EXPECTED TO FOLLOW IN 2018

DBS Bank has been recognised as the Bank of the Year, Asia by The Banker, a member of the Financial Times Group, and Best Bank in Asia-Pacific by Global Finance. The bank has also been named "Safest Bank in Asia" by Global Finance for nine consecutive years from 2009 to 2017. Many banks have been closing branches. As a consequence, we ...

/ai /regulation Fintech

Mark Jackson

Mark Jackson Managing Director - Product & Capabilities at Valuedynamx - a Collinson Company

How artificial intelligence can deliver a personalised banking experience

With the evolution of digital banking, there are fewer opportunities for face-to-face interactions with customers. Is it therefore becoming harder to drive customer devotion, attracting and retaining loyal customers in this era of digital self-service? Banks are investing huge amounts of capital in digital capabilities such as chatbots, artificial...

/ai /retail

Freddie McMahon

Freddie McMahon Director Strategy and Innovation at DF2020 Ltd

THE FUTURE OF FINANCIAL SERVICES EMERGES: ANOTHER CHATBOT BECOMES AN ADVISOR AND SELLER OF PERSONAL

The Malaysian RHB Banking Group has launched a chatbot via the RinggitPlus comparison website. The chatbot is a blend of an “advisor” and “salesperson” for consumers applying for a personal loan. During the conversation the chatbot co-ordinates all the necessary information and communicates eligibility via SMS. The RHB Banking Group targeted ...

/ai /regulation Fintech innovation and startups

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