771 Results from /ai
Sanjay Vichare Solution Architect at TCS
ABSTRACT Conversational AI is called Virtual Assistance, which allows free flow communication between user and BOT with help of NLP technology. It evolved over time from simple FAQ to intelligent Virtual Assistance (BOT) with leverage of Gen AI. It focuses on bringing automation towards simple and medium business use cases in Finance Domain and it...
14 May 2025 /ai Digital Contact Center Trend
Nkahiseng Ralepeli VP of Product: Digital Assets at Absa Bank, CIB.
What would it look like if Visa and Mastercard rolled out AI-powered, “agentic” payment systems across Africa, backed by stablecoin settlement? In this deep dive, I explore that question—blending current initiatives with realistic speculation about an agentic payment ecosystem on the continent. From Visa’s Intelligent Commerce to Mastercard’s Agen...
12 May 2025 /ai /crypto
Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,
EU has been developing a digital trust infrastructure to support the data-driven economy for many years. Initially focused on enabling digital identification for citizens—especially needed in countries without BankID as infrastructure. The initiative then evolved into something far more transformative. It is now very clear that this infrastructu
10 May 2025 /ai /identity Artificial Intelligence and Financial Services
Aurélie L'hostis Principal Analyst at Forrester Research
Buying a car is a major and often stressful purchase. To improve this experience, Capital One introduced Chat Concierge, an AI agent designed to simplify car buying. Unlike typical chatbots, this conversational agent uses multiple specialized AI agents to understand prompts, create and validate action plans, and execute tasks based on buyer prefer...
08 May 2025 /ai /retail Digital Banking
Christine Foster General Manager Generative AI CoE at Experian
Last month, Google released a research report urging the UK to act now to prevent a growing divide between AI research and it's real-word application. The impact of that widening gap? Missed opportunities for businesses and a boost to the economy. This report brings to light a key point we strongly support and have been talking about in the indust...
08 May 2025 /ai
It is probably self-evident by now that the EU trust infrastructure is going to be the fundament not only for productivity, security, business and life event services, MyData privacy and a real Single Market - but also that ID-wallets and AI-agents together is the obvious next AI-step. The German coalition agreement is driving it: “The agreement...
08 May 2025 /ai /identity Artificial Intelligence and Financial Services
Tamsin Crossland Principal AI Architect at Icon Solutions
With advancing computing power and the availability of vast datasets, Artificial Intelligence (AI) has made remarkable progress over the past decade. Applications based on transformers, a type of neural network architecture optimised for natural language processing, and especially large language models, have captured the public imagination since 2...
07 May 2025 /ai
Farnoush Mirmoeini Co-founder at KYC Hub
The New Risk Frontier in AI Procurement AI has become everyone’s new favourite technology. A panacea that has become embedded across enterprise functions, from customer onboarding and compliance automation to operational risk management and fraud detection. Procurement teams are increasingly tasked with sourcing AI-powered solutions, often under p...
06 May 2025 /ai /regulation
Fernando Henrique Silva SVP Digital Solutions EMEA at CI&T
Written in collaboration with Gabriel Vieira (CI&T’s VP of Engineering) and Henrique Souza (CI&T’s VP of Data) There is a central tension at the heart of modern finance: The more digitised and friction-free payments become, the greater the risk of fraud and compromised customer data rises. While the need for stringent security is obvious, ...
06 May 2025 /ai /retail Artificial Intelligence and Financial Services
Mayuri Jain DGM Growth & Strategy at Persistent Systems
The rise of artificial intelligence (AI) in the enterprise landscape has already redefined how businesses operate, innovate, and compete. Yet, as AI matures from a specialized engineering domain into a central pillar of business strategy, the profile of those shaping its future is also evolving. No longer is the future of enterprise AI the sole pr...
06 May 2025 /ai Artificial Intelligence
Welcome to Finextra. We use cookies to help us to deliver our services. You may change your preferences at our Cookie Centre.
Please read our Privacy Policy.