Latest opinions that Keith Stonell has shared on Finextra

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Keith Stonell

Managing Director, EMEA

Guidewire

Member since

19 Aug 2015

Location

London

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Keith's opinions

Lloyd’s of London Blueprint Two claims to show the way

At the beginning of the pandemic, there were perhaps few institutions that looked less well equipped to function under social distancing than Lloyd’s of London. Synonymous with antiquated practices and the primacy of dealing face-to-face, business at Lloyd’s should have ground to a halt this year. Of course, the reality is that this has not been t...

15 December 2020 /cloud /markets Digital Insurance Trends

Customers Are Looking to Insurers for Stability in 2021

Like everyone else, insurers have had a tough year with COVID-19 and the ensuing economic uncertainty. The sudden re-modelling of their businesses around mass working from home, the collapse in the markets for travel and other insurance products through to the difficulties around claims for business interruption insurance, are all factors that hav...

06 November 2020 /people /covid-19 Digital Insurance Trends

Has lockdown broken the magic of brokers?

Insurance brokers have always had a special relationship with their customers, one that some might have felt was impervious to change. Due to the current pandemic and the lockdown measures related to it, brokers, along with many other professionals have had to reimagine the ways in which they do their jobs and interact with their customers. The re...

25 August 2020 /people /covid-19 Digital Insurance Trends

Is working from home actually best for customers and employees?

You will have done well in the last few months if you have avoided talk of the ‘new normal’ and the paradigm shift many of us have experienced in working practices. In many ways, the changes that have been forced upon us are a good thing. People have wanted more flexibility in their lives for some time and the largely positive experiences many bus...

30 July 2020 /people /covid-19 Digital Insurance Trends

The great insurance disappearing act: what is the industry’s role in an ecosystem economy?

The sale of goods and services is becoming increasingly part of an ecosystem economy. From vehicle leasing to managed networking services, business models that combine different goods and services are more and more commonplace. Motor and consumer electrical markets have been adapting to these changes for some time, and they are now becoming ever-mo...

26 June 2020 /cloud /devops Digital Insurance Trends

Are insurers’ heads in the cloud?

We are all adjusting to new ways of living and working and one such adjustment, I’m sure many of us have now encountered, is the virtual conference. Beyond the obvious upsides such as not having to deal with the travel, the jet lag, the hotels, and the bad coffee, the virtual conference experience has been an interesting and enjoyable one. Judging...

05 June 2020 /cloud /covid-19 Digital Insurance Trends

How to realise the Future at Lloyd’s

The Future at Lloyd’s Blueprint One, the plan to transform the market, has been covered widely by City of London insurance pundits, but there is still a long way to go before we know what it looks like. The Blueprint represents a decisive moment in Lloyd’s of London’s history in that it is a break with previous attempts to modernise the London Mar...

14 April 2020 /markets Digital Insurance Trends

Let’s get this gig on the road

The “gig economy” is growing rapidly. Technology acceleration has enabled businesses like Deliveroo to pioneer its working model in the UK. The increasing number of contractor jobs has risen from 1.3 million in 2018 to 4.7 million and it seems that more industries are shifting to an ad hoc basis when it comes to employing staff. For insurers, this...

10 February 2020 /inclusion Innovation in Financial Services

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