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Keith Stonell

Managing Director, EMEA
Guidewire
Member since
19 Aug 2015
Location
London
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42
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Followed by John Sims, Martha Boyle and 5 others you follow
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Keith's opinions

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Keith Stonell

How travel insurance may fly in 2021 thanks to AI and analytics

As restrictions on international travel are lifted for UK holidaymakers, demand for travel insurance products is clearly set to rise. With ‘freedom day’ now on the horizon it is good news for travel insurers, whose business has been suspended for the last 18 months. However, they will be re-entering a very different landscape to the one they left ...

14 July 2021 /covid-19 /predictions Digital Insurance Trends

Keith Stonell

Insurers as influencers: building a more sustainable, responsible, and equitable world

The seriousness with which insurers take Environmental, Social, and Governance (ESG) issues has come under increasing scrutiny in recent years. As both investors and underwriters, insurers occupy a central role in the global economy that gives them significant influence over the business activities of others. With the increasing risks associated ...

04 June 2021 /regulation /sustainable Financial Risk Management

Keith Stonell

Why the FCA fair price ruling will drive product innovation and benefit consumers

The FCA consultation on fairness in pricing is closed. The industry now knows when they must have new controls, systems, and rules in place by September, and be ready to go live with new price and auto-renewal processes at the end of the year. So, insurers are now firmly on course to ensure pricing for new and existing customers must be the same, ...

01 April 2021 /regulation /predictions Digital Insurance Trends

Keith Stonell

The insurtechs are coming to get you! What to watch in 2021

In the world of insurtech, it is typical to make bold predictions about the state of the market and where it is headed. The fact is, however, that as the market matures investment in companies is becoming more concentrated and ‘trends’ are more long-term. This consolidation is beginning to drive an increasing amount of meaningful innovation in the...

08 February 2021 /startups /predictions Digital Insurance Trends

Keith Stonell

Lloyd’s of London Blueprint Two claims to show the way

At the beginning of the pandemic, there were perhaps few institutions that looked less well equipped to function under social distancing than Lloyd’s of London. Synonymous with antiquated practices and the primacy of dealing face-to-face, business at Lloyd’s should have ground to a halt this year. Of course, the reality is that this has not been t...

15 December 2020 /cloud /markets Digital Insurance Trends

Keith Stonell

Customers Are Looking to Insurers for Stability in 2021

Like everyone else, insurers have had a tough year with COVID-19 and the ensuing economic uncertainty. The sudden re-modelling of their businesses around mass working from home, the collapse in the markets for travel and other insurance products through to the difficulties around claims for business interruption insurance, are all factors that hav...

06 November 2020 /people /covid-19 Digital Insurance Trends

Keith Stonell

Has lockdown broken the magic of brokers?

Insurance brokers have always had a special relationship with their customers, one that some might have felt was impervious to change. Due to the current pandemic and the lockdown measures related to it, brokers, along with many other professionals have had to reimagine the ways in which they do their jobs and interact with their customers. The re...

25 August 2020 /people /covid-19 Digital Insurance Trends

Keith Stonell

Is working from home actually best for customers and employees?

You will have done well in the last few months if you have avoided talk of the ‘new normal’ and the paradigm shift many of us have experienced in working practices. In many ways, the changes that have been forced upon us are a good thing. People have wanted more flexibility in their lives for some time and the largely positive experiences many bus...

30 July 2020 /people /covid-19 Digital Insurance Trends

Keith Stonell

The great insurance disappearing act: what is the industry’s role in an ecosystem economy?

The sale of goods and services is becoming increasingly part of an ecosystem economy. From vehicle leasing to managed networking services, business models that combine different goods and services are more and more commonplace. Motor and consumer electrical markets have been adapting to these changes for some time, and they are now becoming ever-mo...

26 June 2020 /cloud /devops Digital Insurance Trends

Keith Stonell

Are insurers’ heads in the cloud?

We are all adjusting to new ways of living and working and one such adjustment, I’m sure many of us have now encountered, is the virtual conference. Beyond the obvious upsides such as not having to deal with the travel, the jet lag, the hotels, and the bad coffee, the virtual conference experience has been an interesting and enjoyable one. Judging...

05 June 2020 /cloud /covid-19 Digital Insurance Trends

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Keith writes about

  • artificial intelligence
  • security
  • regulation & compliance
  • people
  • retail banking
  • sustainable
  • cloud
  • devops
  • start ups
  • financial inclusion
  • markets
  • covid-19
  • predictions

Keith's opinion archive

  • 2021 (4)
  • 2020 (8)
  • 2019 (8)
  • 2018 (7)
  • 2017 (6)
  • 2016 (6)
  • 2015 (2)

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  • Digital Insurance Trends

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Global VP, Strategic Markets & Initiatives at Guidewire

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Managing Director, EMEA at Eventus

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