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Digital Banking Trends

Digital Banking trends and Industry Intelligence for Bankers, Fintechs, and Solutions Providers

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Succession management - Empathy and excellent service are imperative

Regrettably almost all of us have to deal at one point in time with the passing away of a loved one and the associated financial administration to handle the succession. Obviously this is an emotional activity, where a personalized, empathetic and frictionless service from the bank are essential. When a customer is grieving, the last thing he wants...

/wealth /retail

Retired Member

Retired Member 

Digital disruption offers the finance sector a chance to transform

The rise of online banking, digital apps, and challenger banks has caused considerable disruption across the finance sector. New players in the market are shaking up the industry via innovation and are causing wave after wave of transformation. Digital transformation has also given the consumer more power, with customers demanding better experience...

/security /retail

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

Five Digital Banking Challenges that can be Solved with Customer-Centricity

The digital age has opened more opportunities for development and growth as ever before. This challenges the banks to adopt a new mindset, business approach and innovative technologies to take their services to the next level. Success in tackling these challenges relies on customer trust and loyalty. How to become a loved digital brand that provid...

/people /retail

Shikko Nijland

Shikko Nijland CEO at INNOPAY

How much Open Banking budget is future relevance worth to you?

It is time for banks to reconsider their perspective on Open Banking. In this new transaction- and data-driven world, data sharing – just like money and payments – needs to be decentralised. However, it must also be interoperable and trustable. Proper governance and oversight safeguard public functions for society as a whole, and data sharing shou...

/payments /retail

Retired Member

Retired Member 

Re-thinking Payments in the wake of the pandemic

Human lives everywhere have surely experienced a jolt with the recent pandemic outbreak. Lives as well as livelihoods are at stake. But amidst all negative growth in businesses everywhere, there is some exhilarating news hovering. As firms worldwide get together in their endeavor to business continuity, payments companies must show urgency in lend...

/payments

Kristen Jason

Kristen Jason Senior Product Marketing Manager at Alacriti

Billing and Payments for Credit Unions: 7 Questions to Consider

Credit unions play a critical role in the American economy as their non-profit structure and membership model that promotes financial well-being across the entire cooperative. Many credit unions offer both direct (e.g. mortgage and auto) and indirect (e.g. partnership with a car dealership) loans to their members, both direct and indirect. Of cou

/payments /retail

Lisette Anciaes

Lisette Anciaes Senior Account Director at TCA Group of Companies

How Prepaid Card Companies Can Help University Per Diem Payments

In light of the recent worldwide pandemic, industries are quickly changing the way payments are received and distributed. It is no longer considered safe to pay or receive pay with cash or cheques as this is perceived as another way to transfer the deadly virus. This should be especially considered in delivering University and College per diem pay...

/payments /people

Paul Shumsky

Paul Shumsky CEO & Founder at @Finpace.tech

Co-Designing: How To Build Ultimate Digital Banking Experiences

Banks used to win customers over by offering competitive interest rates, great services, and accessibility by having many locations. Now, interest rates are even across the board, services are only click away, and your bank is in your pocket. The world has changed and how FinTech companies win customers’ hearts has as well. Banks and FinTech compa...

/people /retail

Paul Shumsky

Paul Shumsky CEO & Founder at @Finpace.tech

Top 5 Mobile Banking Platforms 2021

Mobile banking industry is one of a few to keep growing tremendously despite all the challenges the world is facing in 2020. The growing trend is very much similar across many regions leading to a great demand on technology and solutions. This situation often leads to inappropriate decisions in terms of the resource and product planning. Digital ...

/retail /startups

Andrew Beatty

Andrew Beatty Head of Wealth, Retirement & International at FIS

COVID-19 Proves Digital Banking Is No Longer Optional

Winston Churchill tells us never to waste a good crisis. While it’s hard to find good in the current COVID-19 pandemic, challenging times do prompt us to question the status quo and find new answers, more quickly. Our financial world has been able to weather this global crisis thanks to always-on digital banking services. We’re at an inflection po...

/retail /covid-19

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