26 October 2016

Jeanne Capachin

Jeanne CapachinCapachin Research - Norfolk MA

Mobile account opening

21 May 2014  |  3096 views  |  1 comments | recommendations Recommends 0

I've recently published new research on mobile account opening in the US, and as usually happens, some of my theories went down in flames. Theory #1 - anyone who's actually opening an account with a mobile device must be using a tablet. Reality - Smartphones are being used much more often than tablets. Even though the user experience isn't great, ...

TagsMobile & onlineInnovation
Jeanne CapachinCapachin Research - Norfolk MA

Prepaid Cards: The Post-Modern Checking Account?

27 February 2014  |  3200 views  |  1 comments | recommendations Recommends 1

Prepaid cards are seen as a product for financially excluded consumers, but they are becoming mainstream. This transition is largely thanks to employers issuing prepaid payroll. It is often young adults who are issued these prepaid cards, and they view them as convenient, and in many ways equal or superior to checking accounts. As these consumers...

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Jeanne Capachin
Jeanne CapachinCapachin Research - Norfolk MA

Bitcoin, Currency, and the Elements of Trust

25 February 2014  |  1453 views  |  0 comments | recommendations Recommends 0

Bitcoin in particular, and crypto-currency, in general are coming under scrutiny by regulators in the US, Israel, and other jurisdictions in 2014. To provide some context, I thought I’d share some of ...

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