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Citi Commercial Cards adds virtual agent to call centres
/artificial intelligence
/artificial intelligence
07 Feb 2020

Citi Commercial Cards adds virtual agent to call centres

Credit unions pilot blockchain-based digital ID system
/blockchain
/blockchain
13 Dec 2019

Credit unions pilot blockchain-based digital ID system

Amex Ventures invests in AI virtual call centre agent startup
/artificial intelligence
/artificial intelligence
24 Oct 2019

Amex Ventures invests in AI virtual call centre agent startup

Revolut to open ops centre in Portugal
/post-trade & ops
/post-trade & ops
02 Sep 2019

Revolut to open ops centre in Portugal

Credit Suisse to reduce reliance on branch network, invest millions in digital
/mobile & online
/mobile & online
27 Aug 2019

Credit Suisse to reduce reliance on branch network, invest millions in digital

Build your own robot with speech tech from Tinkoff
/retail banking
/retail banking
01 Aug 2019

Build your own robot with speech tech from Tinkoff

Lightico raises $14.5m to take on DocuSign
/start ups
/start ups
10 Jul 2019

Lightico raises $14.5m to take on DocuSign

Emirates NBD taps AWS for AI-enabled bank
/artificial intelligence
/artificial intelligence
30 May 2019

Emirates NBD taps AWS for AI-enabled bank

DBS retrains call centre staff for digital future
/innovation
/innovation
08 May 2019

DBS retrains call centre staff for digital future

Regions Bank enlists IBM Watson for call centre work
/artificial intelligence
/artificial intelligence
25 Apr 2019

Regions Bank enlists IBM Watson for call centre work

Nationwide deploys SAS analytics to improve customer interactions
/artificial intelligence
/artificial intelligence
12 Mar 2019

Nationwide deploys SAS analytics to improve customer interactions

Pindrop raises $90m to bring voice security tech to IoT devices
/security
/security
06 Dec 2018

Pindrop raises $90m to bring voice security tech to IoT devices

Forrester Report - The State of Digital Banking in 2019
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Libra adds Shopify as member

Libra adds Shopify as member

Global fintech fundraising holds up despite China dip

Global fintech fundraising holds up despite China dip

/cloud

Success in the cloud: Strategic insights and best practices

/mobile & online

Al Rayan to switch off online banking in less than a week

Anthemis and BBVA back income smoothing startup Wollit

Barclays pulls plug on Big Brother

/artificial intelligence

Softbank to invest $100m in AI start-up Behavox