23 Results
Diederick Van Thiel Visionary Board Member | CEO | NED at AdviceRobo | IKANO Bank | Ikano Insight
The Experience age transformation of personal finance The age of experience is deeply transforming markets and will do so even more. More than a decade ago, when I was Chief Marketing Officer at ING, I wrote my book ‘Got EQ? Cool!’ to support my fellow CMO’s with practical approaches to win the hearts and minds of their customers. The book reached...
25 March 2022 /payments /retail Artificial Intelligence and Financial Services
The tied-on-points World Championship finale This weekend Verstappen and Hamilton will battle head-to-head for the formula one World Championship. It’s going to be a battle on team strategy, car, and driver performance. A battle fuelled with smart big data strategies and zillions of data from sensors. Formula One is one of the most competitive and...
10 December 2021 /cloud /markets Artificial Intelligence and Financial Services
Turning the tide Between 1995 and 2010 I climbed the corporate ladder into the multi-national board room. I was a trained Dutch economist and former navy seal that rigorously drove growth for the brands that employed me, with creativity, innovation power and can-do mentality as my strong weapons. I was a product of the post war profitable growth l...
26 November 2021 /sustainable Innovation in Financial Services
What makes SME lending so hot these days? There is a lot of rumour around the prospective growth of the global SME lending market. It represents 90% of businesses and 50% of employment worldwide. World Bank calculations furthermore indicate that 600 million jobs will be needed towards 2030 to absorb the growing global workforce, which makes SME de...
12 November 2021 /retail /inclusion Digital Bank Transformation
If personal is the name of the next gen banking game.. Financial marketers must reach out now or their window of opportunity will slam shut forever. All strategic players have come to the realization that next gen banking customers are their primary profit pool as of 2025. PWC research foresees a 42% increase of cashless payments towards 2025. The...
29 October 2021 /retail /sustainable Digital Bank Transformation
Looking at the 2020 strategic banking game to detect the winners! The battle on the banking customer has become intense. Therefore, I researched the underlying competencies that drive current and future success in banking. Since September 11th, 2020, I have written a series of 5 blogs that illuminate banks’ differentiation in cost/income strategy,...
30 November 2020 /retail Banking Strategy, Digital and Transformation
In today’s ever-changing business landscape, where companies need to try and stay ahead of their competition, innovation should be one of the most important focus areas. According to strategy consultant BCG, innovation indeed is a top-three management priority for almost two-thirds of companies. This is however the lowest level since the financial...
09 November 2020 /retail /covid-19 Innovation in Financial Services
Digital sales, a dangerous unseized opportunity for banks For banks, digital sales are a crucial new benchmark—and a logical next step in the race to digitization. For every time that customers visit a branch, customers access their banking apps between 50 and 80 times. And this number doesn’t take into account visits to banks’ websites, this make...
27 October 2020 /retail /covid-19 Banking Strategy, Digital and Transformation
COVID-19 flushes away traditional banking Last week at premier financial services event SIBOS (https://www.sibos.com) a series of C-level banking executives shared their immersive visions on the post COVID growth of banks. “How will the pace of technological change push digitalization forward and how will the rise in consumer demand for new digita...
13 October 2020 /retail /covid-19 Banking Strategy, Digital and Transformation
A hard hit for the world economy The damage of the COVID-19 lock down for businesses and economies is becoming more visible every day. Forecasting institutions and scenario planners are estimating significant contractions in global GDP. In the Eurozone, GDP contracted by -3,6% in the first quarter of 2020 and by -12,1% in the second! The Unit...
25 September 2020 /retail /covid-19 Banking Strategy, Digital and Transformation
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