109 Results
Steve Morgan Banking Industry Market Lead at Pegasystems
The financial services industry, particularly in lending, stands on the cusp of a transformative era prompted by the application of Artificial Intelligence (AI) and Generative AI (GenAI). These technologies, when embedded within processes to get work done, unlock a synergy between operational efficiency, customer interaction and risk managem
26 February 2025 /ai Artificial Intelligence
Last year's SIBOS 2024 was a melting pot of ideas, innovations, and discussions which underscored the dynamic nature of the global banking landscape. The event brought together industry leaders from around the world, each sharing insights on the future of banking amidst shifting economic, technological, and regulatory environments. And for the fir...
12 February 2025 /ai /sibos Banking
In 2024, the banking sector had quite a year! From a regulatory perspective, the EU AI Act was introduced reinforcing transparency as well as the safe, ethical, and responsible use of AI. The law is particularly important and relevant for the banking sector as AI technology (especially statistical AI) is already used broadly in credit checks as we...
28 January 2025 /predictions Banking Strategy, Digital and Transformation
The financial services sector has reached a turning point in the adoption of AI. The UK banking sector in particular has seen a remarkable increase, with AI adoption rates effectively doubling in recent years spurred by pioneering innovations from major players like OpenAI, Google, and AWS. This swift embrace of technology presents an exciting arr...
14 January 2025 /ai /retail Artificial Intelligence
Regulators around the world are taking various approaches to address the challenges and opportunities presented by AI in financial services. It is very much still an evolving landscape, with specific requirements already different across regions. It is certainly a space to watch, and I believe that regulations are needed as much on AI as they are ...
10 December 2024 /payments /regulation Banking Regulations
In the ever-evolving landscape of the banking sector, the pressure to stay ahead of technological advancements while maintaining robust, secure services is a constant challenge. A significant aspect of this evolution is the overhaul of legacy platforms. As banks adapt to meet modern demands such as enhanced digital user experiences, streamlined pr...
23 October 2024 /ai /retail Banking
Over the past year, UK financial services reported an increase in cyber security breaches, a trend replicated globally. The sector has always been particularly attractive to cybercriminals due to the huge amounts of sensitive financial information it holds. So much so that threats have tripled in number compared to previous years. Advanced techno...
16 October 2024 /ai /retail Banking
In the ever-evolving landscape of financial technology, artificial intelligence (AI) has emerged as a largely transformative force. As banks seek to innovate and improve efficiency, AI-driven code generation represents one of the most promising advancements. However, whilst this technology offers significant opportunities, it also introduces new c...
08 October 2024 /ai /retail Artificial Intelligence
In 2017, the UK introduced open banking, a concept born from an initiative by the Competition and Markets Authority (CMA) aimed at improving retail banking. The CMA required the nine largest retail banks in the country to open up customer data sharing through secure data portals. As of September 2024, this initiative achieved a significant milesto...
30 September 2024 /payments /retail Open Banking
Agile technology can help financial services organisations streamline backend operations and quickly adapt to market changes, which all works to improve customer experiences. But how can this technology help banks pivot to compete on lending? Streamlining backend operations First and foremost, financial institutions must audit their backend operat...
19 September 2024 /payments /retail Banking Strategy, Digital and Transformation
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