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Blogs
Steve Morgan

Sibos 2023 – Who’s Surprised Generative AI is on the Corporate Bankers’ Agenda?

In a matter of months, generative AI has caught public imagination across all markets. Asking an AI to write up a report, answer a question, or create an image has become something most people have tr...

13 Sep 2023
Banking Strategy, Digital and Transformation
Steve Morgan

Operational Excellence as a Banking Business Strategy

Banks can employ the best people, but if their internal operations are supported by complex and broken technology, it will affect the smooth running of their operations. In turn, this will impact the ...

24 Aug 2023
Banking Strategy, Digital and Transformation
Steve Morgan

Sanctions, Financial Crime and Straight Through Processing: Plugging the Gaps

In the fast-paced world of modern banking, seamless, efficient, and compliant transaction processing is now a requirement to operate effectively, particularly when it comes to meeting regulatory compl...

15 Aug 2023
Banking Strategy, Digital and Transformation
Steve Morgan

Optimising Service in Banking: Building the backbone for financial service operations

It is no secret that the banking industry has been rapidly digitising for several years now. According to the European Central Bank’s 2023 Banking Supervision report, 61 percent of banks are now embe...

10 Jul 2023
Banking Strategy, Digital and Transformation
Steve Morgan

Merging Banks Through a Transformation of Sales and Service Operations

Bringing together two financial organisations to offer better value to customers, greater organisational efficiencies and to be a platform for ongoing innovation is quite simply the toughest challenge...

05 Jul 2023
Banking Regulations
Steve Morgan

Bridging the ESG gap for banking operations

Today, action on environmental, social, and governance (ESG) considerations can no longer be deprioritised when it comes to financial services. Banks in particular are under increased scrutiny to meet...

03 May 2023
Going green
Steve Morgan

What EU 6th AML/CFT Rules Mean for Banking Technology

While Ukrainian war sanctions have dominated the debate about how banks should tighten KYC-systems, there is a parallel major overhaul of the European Anti-Money Laundering and Combating of Financing ...

13 Apr 2023
Banking Regulations
Steve Morgan

Are CBDCs the future of money and the end of banking as we know it?

In recent years, the world has witnessed a significant shift in the way payments are made. With the rise of digital transactions, more and more countries are exploring the possibility of introducing t...

28 Mar 2023
Digital Banking
Steve Morgan

Modernising Cloud Based Banking Architectures

With a decade-plus of cloud-based services now under our belt, the technology has understandably evolved over time from lift and shift of applications to the cloud to cloud native deployments. The de...

22 Mar 2023
Banking Architecture
Steve Morgan

How AI and ML can drive resiliency for banks and customers

For banks, artificial intelligence (AI) and machine learning (ML) should be more than just buzzwords. Correct application of these technologies to their back-end processes can help facilitate increase...

15 Mar 2023
Artificial Intelligence and Financial Services
Steve Morgan

Consumer Duty Standards: How Low Code Tech Will Solve the Back-End Challenges

Many will be keenly aware that the UK’s financial regulator the FCA is asking the retail banking sector to drive ahead with applying tougher customer service standards. With the initial July 2023 dead...

22 Feb 2023
Banking Regulations
Steve Morgan

What the ChatGPT do you know about generative AI in banking?

ChatGPT, while getting much attention, is just the beginning of a new era of using a specific category of AI as a tool for organisations to improve their operations and provide better service to custo...

16 Feb 2023
Artificial Intelligence and Financial Services

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