Join the Community

24,095
Expert opinions
40,645
Total members
308
New members (last 30 days)
202
New opinions (last 30 days)
29,286
Total comments

Latest expert opinions

clear
clear

157 Results from 2014, /retail

Retired Member

Retired Member 

Digital Banking at JP Morgan Chase

Chase At the recent American Banker Financial Services Marketing & Innovation Symposium in New York, Dr. Gavin Michael (Head of Digital for Chase) talked about what Chase have done, have learnt and alluded to what’s coming from the digital division of Chase. And it was worth listening to. Digital at Chase Some perspective on Digital at Chase...

/retail

Retired Member

Retired Member 

A superhero among lending villains: Creditable

“I don’t like hearing about people going to a payday lender for a loan. If they do, I’ve failed as a banker” says Sechaba Ngwenya, CEO of Creditable. His startup sits in a place where banks don’t want to go. A place overflowing with savage payday lenders - exploiting vulnerable people in problematic financial situations like professional loan shark...

/retail /startups Future Finance

Jenni Palocsik

Jenni Palocsik Solutions Marketing Director at Verint Systems

Innovation and Insight: The Changing Face of Retail Banking

A recent report published by the British Bankers Association (BBA) and advisory firm Ernst & Young - entitled It’s In Your Hands - the second in their The Way We Bank Now series - shows how ongoing digital banking transformation, growing consumer adoption of technology, and increased competition among banks is delivering significant improveme...

/retail

Alex Noble

Alex Noble Account Director at McAfee

First Direct - Lessons from Banks vs Supermarkets

I’ve long been an admirer of First Direct. Recently I’ve begun to think that First Direct might be the model for how banks defend themselves from the rise of supermarket banking. First Direct is already as a model of how a niche subsidiary should be managed a bigger bank but it might also be a model for how banks develop offerings that can counter...

/retail Innovation in Financial Services

Ketharaman Swaminathan

Ketharaman Swaminathan Founder and CEO at GTM360 Marketing Solutions

How To Fulfill Targeted Offers To Hear More Ka-Chings

All of us receive spammy offers from banks, consumer brands, ecommerce websites, retailers and many other businesses. If you’re like me, you probably delete these SMS / email messages without even opening them. Once in a while, we get a discount coupon on our birthday or wedding anniversary. They are more targeted but, since human beings are condit...

/retail

Retired Member

Retired Member 

Inside the insourcing trend

The practice of individuals or teams of outside specialists going into a company's premises to perform work there is widely used to reduce the costs of taxes, labour and transport. We are all familiar with the IT model where outsourcers are hired to service a company's IT department while working inside the company's facilities – it's been happeni...

/retail

David Gibbard

David Gibbard OmniChannel and Digital Banking Evangelist at OmniChannel & Digital Banking

Omnichannel and Digital Banking will Not Succeed in America

Omnichannel and digital banking is such a massive initiative, how do credit union and bank executives get their head around it? There are so many parts, where do you start? Have you ever sat down to create a list of solutions today's members/customers expect, or will soon expect from their credit union or bank? Here is my list in no particular ord...

/retail

Ben Poole

Ben Poole Contributor at Finextra

World Retail Congress 2014: The Future of Payments

One of the stream sessions on the first afternoon, Sarah Quinlan, Senior Vice President, Market Insights at MasterCard Advisors, and Bernie Brooks, CEO of Myer, looked ahead to what the future may hold in the payments space. Quinlan began by noting that the way the payments space is evolving is all driven by the great recession following the global...

/payments /retail

Ben Poole

Ben Poole Contributor at Finextra

World Retail Congress 2014: Digital Evolution Index Launch

In a press conference at lunchtime on day one of the World Retail Congress in Paris, MasterCard and The Fletcher School at Tufts University announced the launch of a new initiative that the two have collaborated on - the Digital Evolution Index. The launch chimed nicely with an earlier interview that Anne Cairns, President, International Markets a...

/retail

Tejasvi Addagada

Tejasvi Addagada Enterprise Data Head at Fortune 500 financial service provider

A BOON but not a Baboon in Credit scoring landscape

The credit scoring and underwriting landscape is undergoing a paradigm shift with the use of enterprise and social data. The banks are planning on utilising the current organizational capabilities including the infrastructure and skills to offset the credit risk associated with borrowers. Scoring models can now use customer consent data from credi...

/retail

Now Hiring