157 Results from 2014, /retail
Retired Member
Chase At the recent American Banker Financial Services Marketing & Innovation Symposium in New York, Dr. Gavin Michael (Head of Digital for Chase) talked about what Chase have done, have learnt and alluded to what’s coming from the digital division of Chase. And it was worth listening to. Digital at Chase Some perspective on Digital at Chase...
09 October 2014 /retail
“I don’t like hearing about people going to a payday lender for a loan. If they do, I’ve failed as a banker” says Sechaba Ngwenya, CEO of Creditable. His startup sits in a place where banks don’t want to go. A place overflowing with savage payday lenders - exploiting vulnerable people in problematic financial situations like professional loan shark...
08 October 2014 /retail /startups Future Finance
Jenni Palocsik Solutions Marketing Director at Verint Systems
A recent report published by the British Bankers Association (BBA) and advisory firm Ernst & Young - entitled It’s In Your Hands - the second in their The Way We Bank Now series - shows how ongoing digital banking transformation, growing consumer adoption of technology, and increased competition among banks is delivering significant improveme...
07 October 2014 /retail
Alex Noble Account Director at McAfee
I’ve long been an admirer of First Direct. Recently I’ve begun to think that First Direct might be the model for how banks defend themselves from the rise of supermarket banking. First Direct is already as a model of how a niche subsidiary should be managed a bigger bank but it might also be a model for how banks develop offerings that can counter...
06 October 2014 /retail Innovation in Financial Services
Ketharaman Swaminathan Founder and CEO at GTM360 Marketing Solutions
All of us receive spammy offers from banks, consumer brands, ecommerce websites, retailers and many other businesses. If you’re like me, you probably delete these SMS / email messages without even opening them. Once in a while, we get a discount coupon on our birthday or wedding anniversary. They are more targeted but, since human beings are condit...
06 October 2014 /retail
The practice of individuals or teams of outside specialists going into a company's premises to perform work there is widely used to reduce the costs of taxes, labour and transport. We are all familiar with the IT model where outsourcers are hired to service a company's IT department while working inside the company's facilities – it's been happeni...
02 October 2014 /retail
David Gibbard OmniChannel and Digital Banking Evangelist at OmniChannel & Digital Banking
Omnichannel and digital banking is such a massive initiative, how do credit union and bank executives get their head around it? There are so many parts, where do you start? Have you ever sat down to create a list of solutions today's members/customers expect, or will soon expect from their credit union or bank? Here is my list in no particular ord...
01 October 2014 /retail
Ben Poole Contributor at Finextra
One of the stream sessions on the first afternoon, Sarah Quinlan, Senior Vice President, Market Insights at MasterCard Advisors, and Bernie Brooks, CEO of Myer, looked ahead to what the future may hold in the payments space. Quinlan began by noting that the way the payments space is evolving is all driven by the great recession following the global...
30 September 2014 /payments /retail
In a press conference at lunchtime on day one of the World Retail Congress in Paris, MasterCard and The Fletcher School at Tufts University announced the launch of a new initiative that the two have collaborated on - the Digital Evolution Index. The launch chimed nicely with an earlier interview that Anne Cairns, President, International Markets a...
29 September 2014 /retail
Tejasvi Addagada Enterprise Data Head at Fortune 500 financial service provider
The credit scoring and underwriting landscape is undergoing a paradigm shift with the use of enterprise and social data. The banks are planning on utilising the current organizational capabilities including the infrastructure and skills to offset the credit risk associated with borrowers. Scoring models can now use customer consent data from credi...
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