Join the Community

23,957
Expert opinions
40,653
Total members
361
New members (last 30 days)
193
New opinions (last 30 days)
29,263
Total comments

Latest expert opinions

clear
clear

3827 Results from /retail

Paul Love

Paul Love VP Business Development at Konsentus

EFMA - innovation and variety on day two

Well the confidence and optimism from Wednesday was still evident at the end of yesterday. Last year people had ideas, this year they are actually doing something about them and actively looking for opportunities, which is such a positive sign for the industry. For me, day two was about innovation, looking at the technology we use and what the f

/payments /retail

Retired Member

Retired Member 

What does organizational restructuring mean to your customer

No restructuring is pain free, especially in the complex business of financial services. And in the aftermath of the crisis, the industry has undergone widespread re-jigging through consolidation, merger, integration, compliance, cutback or transformation. Cost and effort apart, restructured organisations worry about how this move will impact the ...

/retail Innovation in Financial Services

Retired Member

Retired Member 

DIY, the rise of self-service lending

More and more of us are turning to online banking as a convenient way to manage our money. In fact, the UK Payments Administration reports that in the first half of 2009, 22 million adults used internet banking on their main current account. This means that for the first time ever more than 50 per cent of regular internet users (41.4 million) are ...

/retail

Brett King

Brett King CEO & Founder at Moven

Consumers shun bank marketing in favor of online research

At their annual ThinkBanking event last Thursday (Sept 9th) in Sydney,the Google Financial Services Team released their latest behavioral research supported by Global Reviews’ Customer Experience Benchmarking. The results are a shock to those expecting traditional marketing methods to strongly influence customer behavior in respect to product selec...

/retail Innovation in Financial Services

Brett King

Brett King CEO & Founder at Moven

Is Bank Campaign Marketing DEAD???

The perfect Ad is something advertisers dream about. Some "mAd" Men, go their entire career searching for it, others who are creatively gifted, come up with home runs, Gold Lions and accolades time and time again. Mad men have come to believe that if you can get the perfect mix of emotion, message, imagery, nuance and impact - that you c...

/retail /wholesale Finance 2.0

Retired Member

Retired Member 

So what does competition mean for the banking customers

In a sense, customers never had it so good. Companies are fighting hard over the same consumers, adding to their considerable power. The going’s got tougher for banks which were already striving to defend their turf against both established rivals offering similar services and new upstarts with innovative ideas. In parallel, they are trying to re

/retail Innovation in Financial Services

Retired Member

Retired Member 

Card Glitch Shows Why Cash and Cheques Should Stay

The problem that Barclays had last weekend shows why it is that cash and cheques should stay for the foreseeable future. At least the handing over of pieces of paper and coinage isn't hit by a systems failure like the one they experienced. Of course, most people don't carry much in the way of cash around with them these days, and they wouldn't hav...

/retail Online Banking

Brett King

Brett King CEO & Founder at Moven

The Shrinking Branch Value-Exchange

I don't know about you, but my time is one of my most valuable assets these days. I work long hours, I travel a lot, when I'm home I am struggling to find quality time (and quantity) with my kids, and I am increasingly trying to eek out a few minutes each day for myself. So anything that adds an additional demand on my time, better be worth it. So...

/retail /wholesale Innovation in Financial Services

Retired Member

Retired Member 

So what do the emerging regulations imply for your customer?

The tightening of banking regulation is one of the biggest side effects of the last financial crisis. While central banks and other regulators are seeing to it that their subjects stick to the letter of the law, a breed of informed consumers is enforcing it in spirit, demanding integrity, transparency and accountability from financial service prov...

/retail Innovation in Financial Services

Elizabeth Lumley

Elizabeth Lumley Global FinTech Commentator at Girl, Disrupted

Where can you find a hell of a lot of FinTech engineers?

The Finextra Twitterview - Atlanta FinTech Universe When: Augist 18th, 2010, 10:00 EDT (15:00 BST) Where: Follow @Finextra and @kpetralia, @simEngine, @johnbhayes, @SBatTTV, @atlantapayments, @steve_atl, @MelanieBrandt, @DCoxATL and @tjsweeney. Hashtag: #finxlive As some of you know, I'm on Twitter (@LizLum). One day, @tjsweeney (Tim Sweeney, ...

/payments /retail Social Banks

Now Hiring