Join the Community

23,489
Expert opinions
41,324
Total members
348
New members (last 30 days)
183
New opinions (last 30 days)
29,138
Total comments

Latest expert opinions

clear
clear

3780 Results from /retail

Mukesh Gupta

Mukesh Gupta Director at SAP India Pvt ltd

Is Banking now a Commodity Service?

If you happen to notice of late, all banks now have been relegated to a commodity status. It doesn't matter which bank you want to do business with, you will find that all of these banks offer very similar services, with very similar fees. We can use our ATM cards on the ATM machines of any bank. All banks offer internet banking, some easier to u...

/retail Finance 2.0

Retired Member

Retired Member 

Boosting savings - how technology can help

Governments want us to take personal responsibility for our financial futures. They give us incentives to do this – in the UK, ISAs (Individual Savings Accounts) are a prime example of this. However, with the current low interest rates, financial advisers tend to recommend that Cash ISAs should just be seen as somewhere to keep a bit of cash te

/retail

Retired Member

Retired Member 

Are banks doomed to be infrastructure managers?

Tripliii attended NextBank Asia, a 2-day event in Singapore focused on innovation and building the bank of the future. Pitched to challenge the status quo, the event had the additional spark of hosting Innotribe Asia (more on this in next post), showcasing how the FinTech market is hotting up and not just in Silicon Valley. The banker’s dilemma By...

/retail

Nic Parmaksizian

Nic Parmaksizian 

It's Time to Build 'The Relevant Bank'

The Relevant Bank concept challenges attempts to finish the roof before starting the foundations. What does being The Relevant Bank actually mean? First and foremost, it means being relevant personally – offering products and services consumers want, at the moments and through the channels they prefer. For some time, one of the bits of received wis...

/retail

Ketharaman Swaminathan

Ketharaman Swaminathan Founder and CEO at GTM360 Marketing Solutions

Analytics or Hair Splitting?

Advances in Big Data, Internet of Things and other technologies are contributing to an ever-increasing quantum of information in today's digital world. Not surprisingly, analytics has become a hot topic once again. But I sometimes wonder if there's such a thing as "too much analytics". I'm not thinking of "analysis paralysis" wh...

/retail

Andy Hirst

Andy Hirst VP Banking Solutions SAP at SAP

Driving digitisation: the big win-win for both sides

Empowered and connected like never before, customers want anytime, anywhere access to their financial data. Sounds like hard work and a big technology investment for banks? Actually, life is set to get easier. Whether it’s for customers or banks, digitisation is the new win-win. Thank goodness. Banks are becoming accustomed to looking at their

/retail

Retired Member

Retired Member 

Around the Clock Tweeting

Banks continue to increase their social media presence, especially on Twitter. But for all the talk of 24/7 omnichannel experiences, the number of institutions offering a genuine round the clock, real-time Twitter service to customers remains small. For today’s social-media savvy customer, that simply isn’t good enough. But things are changing. Na...

/retail

Andy Hirst

Andy Hirst VP Banking Solutions SAP at SAP

To be in-branch or not to be in-branch? That’s the question

It seems France and Britain still have little in common. Financial services institutions in Europe have different views about the future of in-branch banking, although they all agree that everyone values the personal touch. That applies to conventional face-to-face meetings and digital services from a tablet, mobile or smartphone. So, what are th

/retail

Retired Member

Retired Member 

Labour’s three objectives for banking reform

With the UK parliamentary elections only a year away, the shadow Financial Secretary to the Treasury Cathy Jamieson MP has set out Labour’s views on retail banking and the payments market in particular. Speaking at a payments industry dinner last week at the Armourer’s Hall, she couldn’t resist pointing out that as a Labour politician locked in a ...

/payments /retail Innovation in Financial Services

Andy Hirst

Andy Hirst VP Banking Solutions SAP at SAP

Give them the Omni Channel Expereince

Are today’s financial services customers increasingly frustrated by banks that are unable to meet their shifting requirements? Definitely. Growth in the use of smartphones and tablet computers opens up greater expectations of more personalised services for people on the move, at work or at home. Did you know that banking by tablet is most executed ...

/retail

Now Hiring