Join the Community

23,272
Expert opinions
43,774
Total members
395
New members (last 30 days)
186
New opinions (last 30 days)
29,070
Total comments

Latest expert opinions

clear
clear

174 Results from 2010, /retail

Elizabeth Lumley

Elizabeth Lumley Global FinTech Commentator at Girl, Disrupted

Do banks do what they are supposed to do? - the Twitterview

The Tweet-universe demanded it, so ... it's back, the Finextra Twitterview. This time we will be Tweeting with Josh and Shamir at banksimple - a new retail ‘main street' bank due to launch soon in the US. When: March 17, 2010 12:00 EDT (16:00 GMT) Where: Follow @Finextra and @banksimple Hashtag: #finxlive The whole philosophy behind banksimple,...

/retail

Retired Member

Retired Member 

Mobile banking technology challenge: Apps are coming up

I stated in my blogpost in October, 2008 : HTML (browser based) won the technology challenge for mobile banking. It seems to be true for the majority (65%) of the mobile banking users in the US, according to eMarketer study, this February. However we can see that the big phone manufacturers are just launching their copy of Apple AppStore: Blackber...

/retail Finance 2.0

Retired Member

Retired Member 

Checklist Item 4: Get KYC started with segmentation.

I think one cannot overstate the importance of customer segmentation. Unfortunately, banking segmentation has remained largely unimaginative, with customers being grouped together based on the size of their accounts. While numbers are important, they do not paint a complete or nuanced picture of the customer. True customer understanding comes from...

/retail

Paul Penrose

Paul Penrose Head of Research at Finextra

Finextra's Best of the Web

Good news for all you news junkies out there. Finextra has introduced a new 'Best of the Web' news feed to sit alongside our regular output of breaking stories from the world of fintech. Much like our Best of the Web blog feed in the Community section (which aggregates content from 21 leading third party blogs), the new service tracks interesting ...

/retail /wholesale

Elizabeth Lumley

Elizabeth Lumley Global FinTech Commentator at Girl, Disrupted

EBADay 2010 - Luxembourg, here we come!

Finextra HQ has been a hive of activity around planning the upcoming EBADay - to be held on the 26th and 27th of May in Luxembourg. Registration is open and the agenda has been set. It should not be a surprise to many that this year the focus will be on the Single Euro Payments Area (Sepa) as well as the Payments Services Directive (PSD) and Sepa...

/payments /retail EBAday

Steve Scott

Steve Scott Senior Product Manager, Business Banking at Temenos

Are Banks nervous about Banking Apps?

I downloaded the NatWest iPhone App recently and at first thought it was just great, but now I'm getting bored with it. Presentation is fine, navigation no problems, but functionally it now seems lacking. I want it to do more, I want to be able make payments, account transfers, edit standing orders etc. I also want to do the same with my accounts...

/retail

Paul Penrose

Paul Penrose Head of Research at Finextra

The ATM was the last great financial innovation

How do you define innovation in finance? Are we talking about the creation of new synthetic debt instruments, famously decried by Warren Buffet as "financial weapons of mass destruction". Or should we be looking at tech or service-led innovations that have contributed to the social good. The reason I ask is because MIT has just published ...

/retail /wholesale Finance 2.0

Navin Rammohan

Navin Rammohan Principal Manager - Marketing at Infosys Technologies Ltd.

The Importance of Partnership in Banking

The changing landscape is forcing banks to look at different ways to enhance profitability through the services they offer. From being a one stop shop for all financial service needs, banks are consolidating their profitable ventures and partnering with third parties in areas of non-core competence. Partnership, by its very nature, allows banks t...

/retail

Retired Member

Retired Member 

Checklist Item 3: Hold on to your customers!

The longer a customer stays with a bank, the less it costs to retain him. In a recent study of banking customers, average product ownership and profitability was found to be 20% higher among those who thought favourably of their bank. I can cite many figures, but the point is made – there is a huge incentive for banks to retain and sustain custome...

/retail

Retired Member

Retired Member 

Dexia Bank streams live rock concerts in its banner ads

Dexia Bank has launched in 2009 one of the most innovative initiative in the Financial industry: “Axion Banner Concerts”. Their affiliate Axion bank streamed rock concerts within the frames of traditional banner ads. Axion bank is also an innovative concept as it is a whole separate bank to exclusively targeting customers in the 12-25 age bracket ...

/retail

Now Hiring