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157 Results from 2014, /retail

Retired Member

Retired Member 

Lessons for Bankers from the Indian General Elections

Finally, the dust has settled! About 550 million adult Indians have chosen a decisive government with absolute majority, and that too for the first time in about 30 years. The world’s largest democracy has demonstrated the power of ballot. Throughout the campaign, many shortcomings related to the wining party such as lower human development in a ...

/retail

Nanda Kumar

Nanda Kumar CEO at SunTec Business Solutions

Muddy waters: future of mobile payments as unclear as ever

Recent news that Isis, the US telco-based mobile payments platform, is growing at a rate of 20,000 users a day, was welcomed as validation by the cheerleaders of mobile banking. For the rest of us – those of us who just want to see more customer-friendly financial services by whatever means works best – the Isis news merely confirmed that mobile p...

/retail

Mukesh Gupta

Mukesh Gupta Director at SAP India Pvt ltd

Is Banking now a Commodity Service?

If you happen to notice of late, all banks now have been relegated to a commodity status. It doesn't matter which bank you want to do business with, you will find that all of these banks offer very similar services, with very similar fees. We can use our ATM cards on the ATM machines of any bank. All banks offer internet banking, some easier to u...

/retail Finance 2.0

Retired Member

Retired Member 

Boosting savings - how technology can help

Governments want us to take personal responsibility for our financial futures. They give us incentives to do this – in the UK, ISAs (Individual Savings Accounts) are a prime example of this. However, with the current low interest rates, financial advisers tend to recommend that Cash ISAs should just be seen as somewhere to keep a bit of cash te

/retail

Retired Member

Retired Member 

Are banks doomed to be infrastructure managers?

Tripliii attended NextBank Asia, a 2-day event in Singapore focused on innovation and building the bank of the future. Pitched to challenge the status quo, the event had the additional spark of hosting Innotribe Asia (more on this in next post), showcasing how the FinTech market is hotting up and not just in Silicon Valley. The banker’s dilemma By...

/retail

Nic Parmaksizian

Nic Parmaksizian 

It's Time to Build 'The Relevant Bank'

The Relevant Bank concept challenges attempts to finish the roof before starting the foundations. What does being The Relevant Bank actually mean? First and foremost, it means being relevant personally – offering products and services consumers want, at the moments and through the channels they prefer. For some time, one of the bits of received wis...

/retail

Ketharaman Swaminathan

Ketharaman Swaminathan Founder and CEO at GTM360 Marketing Solutions

Analytics or Hair Splitting?

Advances in Big Data, Internet of Things and other technologies are contributing to an ever-increasing quantum of information in today's digital world. Not surprisingly, analytics has become a hot topic once again. But I sometimes wonder if there's such a thing as "too much analytics". I'm not thinking of "analysis paralysis" wh...

/retail

Andy Hirst

Andy Hirst VP Banking Solutions SAP at SAP

Driving digitisation: the big win-win for both sides

Empowered and connected like never before, customers want anytime, anywhere access to their financial data. Sounds like hard work and a big technology investment for banks? Actually, life is set to get easier. Whether it’s for customers or banks, digitisation is the new win-win. Thank goodness. Banks are becoming accustomed to looking at their

/retail

Retired Member

Retired Member 

Around the Clock Tweeting

Banks continue to increase their social media presence, especially on Twitter. But for all the talk of 24/7 omnichannel experiences, the number of institutions offering a genuine round the clock, real-time Twitter service to customers remains small. For today’s social-media savvy customer, that simply isn’t good enough. But things are changing. Na...

/retail

Andy Hirst

Andy Hirst VP Banking Solutions SAP at SAP

To be in-branch or not to be in-branch? That’s the question

It seems France and Britain still have little in common. Financial services institutions in Europe have different views about the future of in-branch banking, although they all agree that everyone values the personal touch. That applies to conventional face-to-face meetings and digital services from a tablet, mobile or smartphone. So, what are th

/retail

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