339 Results from 2011, /payments
Retired Member
Loyalty professionals have long been using ‘games’ to foster loyal customers, frequent flyer schemes being just one example. In such programmes, the customer is rewarded for his loyalty by progressing to a higher status, bringing with it benefits such as access to an airline lounge or extra baggage allowances. While the notion of gamifying the ret...
04 October 2011 /payments /retail
As we're wrapping up the loose ends from Toronto, the thing I keep coming back to is how different the conversations were than they have been in the past. I spoke to a lot of people, primarily from financial institutions, and it almost didn't matter what technology they were talking about - they all had the same concerns. Rather than fancy ideas or...
04 October 2011 /payments /sibos
In a time of extreme economic sensitivity I was surprised to read details of a Simon-Kucher research exercise which concluded that the average price consumer are willing to pay to load a prepaid NFC e-Wallet is around £3 and that 65% of the public are eagerly awaiting this. Now I am not normally one to criticise research exercises but I am fairly...
03 October 2011 /payments
Andre Malinowski Head of International Business at Computop GmbH
(1/4) In the ever-growing complexity of today’s E-commerce world, organizations are facing more and more the challenge of understanding their own needs and identifying and selecting the appropriate business partners for offering E-commerce capabilities. This short blog is number one out of a series of four, addressing steps a merchant organizati...
03 October 2011 /payments /retail
Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,
What we (collectively) did right when launching e-invoicing in Finland and recommend: 1. Banks joined collectively with invoice portals and file transfer > payment automation was improved, financing aspects added and non-bank service providers were much invigorated. Only banks have the capability and business case to sign up the SME-sector qui...
02 October 2011 /payments Innovation in Financial Services
Pat Carroll Founder/Executive Chairman at ValidSoft
There is a growing number of examples of fraudsters using social media to extract personal information from customers. A recent case hit the Bank of Melbourne, when fraudsters sent direct messages with a link aiming to harvest users' Twitter credentials (Finextra Sept 16 2011). One of the problems for the security industry is that on social media...
30 September 2011 /security /payments Innovation in Financial Services
To predict what the future of the payment industry holds right now is almost impossible. Not only are current options constantly developing, but new possibilities also keep emerging at a fast rate. Just as we are all getting used to paying for goods online the e-commerce market is growing steadily, suddenly platforms like social networks and mobile...
30 September 2011 /payments
Small and large companies alike want more streamlined A/R processes. The driver behind a common standard for remittance information delivery is to enhance the value of and promote the growth of electronic payments in order to improve efficiencies and enable straight-through processing. Earlier this summer, I attended a remittance standards confer...
29 September 2011 /payments /sibos Payments strategies 2015-2020-2030
The pan-European SEPA Direct Debit (or ‘SDD’) scheme has arrived – and is taking off, with the EPC noting in their latest newsletter that nearly 4,000 European banks have now signed up to SDD core. This new instrument will significantly impact the way in which corporates collect payments and manage their cash across Europe. But many firms are stil...
29 September 2011 /payments
There are two issues that always come up when you get a large number of bank executives in the same room – loyalty and profitability. How can you maintain and grow your customer base, and how can you maximize the profitability of the services you offer those customers? Loyalty and profitability are both underpinned by innovation. Innovation on t...
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