Social media

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/Social media

Bank of Queensland seeks social media sage

Australia's Bank of Queensland has joined the roll-call of banks looking to formalise their activities in the Web 2.0 space by advertising for a full-time social media manager.

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PayPal Twitter account hacked

The Twitter account of PayPal in the UK was hacked late Tuesday and used to post angry comments about the quality of service and security mechanisms underlying the business.

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Germans to vote for Big Brother winner using Facebook Credits

Germans watching the latest series of reality TV show Big Brother will be able to vote for their favourite Z-list celebrity-in-the-making using Facebook Credits.

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Antitrust suit filed over Facebook Credits

A US public interest group has filed a complaint against Facebook, claiming the social network's plan to force game developers to use its virtual currency for payment processing violates antitrust law.

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Americans connecting with card issuers via social media

Americans are beginning to use social media to connect with their credit card issuers, according to a survey from Synergistics which shows a quarter of respondents have become a fan, friend or follower of their provider.

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Crowdfunding site for entrepreneurs Symbid goes English

A Dutch outfit providing an online P2P investment platform for people to directly invest in start-ups has launched an English language version of its Web site.

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NAB says social media 'break up' campaign has won new customers

National Australia Bank (NAB) claims its recent social media-heavy 'break up' campaign has nabbed it an extra one per cent of the country's mortgage market.

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Actiance: All your LinkedIn profiles belong to us

Actiance has released an upgrade to its social media monitoring platform that allows financial services firms to keep track of changes made to employee LinkedIn profiles.

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E*Trade introduces BabyMail widget for Father's Day

In the latest outing for the notorious E*Trade baby, sons and daughters are being invited to create and send their own personalised, animated talking baby messages for Father's Day.

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OCBC launches Gen Y bank

Singapore's OCBC Bank has launched a new banking brand, branch and products specifically targetting Gen Y consumers.

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Banks urged to tap Twitter for fraud alerts

With phishing attacks corroding trust in e-mail, banks should use Twitter to help alert customers to fraud threats, says security outfit IronKey.

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Morgan Stanley Smith Barney lets brokers tweet

Morgan Stanley Smith Barney is set to become the first big American wealth manager to let its brokers use Twitter, although each message will have to be pre-approved by the firms.

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Brits happy with online banking; mobile uptake slow, social media a no-no

Customer satisfaction with online banking in the UK is high, far outstripping other channels such as branches, ATMs, call centres and mobiles, according to a survey from ForeSee Results.

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CBA revises social media policy under pressure from staff and unions

Commonwealth Bank of Australia has bowed to pressure from staff and unions and amended the 'heavy-handed' elements of its unpopular social media policy.

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Canada's online investors turn to social media

Canada's online investors are increasingly turning to social media platforms such as Twitter and Facebook to help them make decisions, according to research commissioned by BMO InvestorLine.

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Hype-driven Blippy falls by the wayside

In a salutatory lesson for the never-ending stream of start-ups hoping to make money from clever takes on social media, Blippy, the service that automatically published users' credit card transaction details online when it launched to much fanfare in late 2009 but had to quickly change its business model, is now all but dead.

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Twitter-based hedge fund launches

London-based Derwent Capital Markets has launched its £25 million social media-based hedge fund, using Twitter to gauge market sentiment.

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Backbase launches banking app store

Web 2.0 specialist Backbase has teamed with Strands Personal Finance and Thomson Reuters to launch an app store providing tools banks can add to their Web sites.

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Bank social media experts to convene in New York

Finextra has assembled an all-star cast of digital banking executives for the second in our international series of social media events, which takes place in New York on 18 May.

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Wells Fargo celebrates New York return with 'flash mob'

Wells Fargo has pulled out the marketing stops for its return to New York, orchestrating a 'flash mob' that descended on the city's Time Square.