Form3

ResearchFuture of Report

The Future of US Digital Payments 2025: ACH & Beyond

25 April 2025 121 downloads

Finextra TV/crime

Fighting Fraud with Form3: The Importance of Focusing on Customer Experience

In the final installment of this 3 Part series, FinextraTV and Nick Fleetwood, Head of Data Services, Form3, discusses how fraud prevention is all about customer experience. Consumers are accustomed to payments flowing in real-time and funds reaching their destination in seconds. However, when customer are notified about a potential fraudulent attempt, this in itself is a negative user experience. As a result, banks must ensure they are using insights to understand the level of trust - how trusted the sender is, how trusted the receiver is, and how trusted the relationship between them is - before sending a fraud alert. Further, suspicion can also be a valuable tool in any bank's toolkit: by analysing behavioural characteristics of the payment, coersion can be detected and aligned with how fraud has been recorded in the past, prioritising customer experience.

24 September 2024

Finextra TV/crime

Fighting Fraud with Form3: The Importance of Inbound Transaction Screening

In Part 2 of this series, FinextraTV and Chris Oakley, Head of Fraud, Form3, highlights an upcoming substantial shift in the sector where due to incoming regulations from the PSR in the UK and PSD3 across the European Union, banks will have to double down on their focus on the risk associated with receiving a payment, not only sending a payment as has been the case historically. With current fraud screening methods built for outbound payments, after these regulations are mandated, receiving banks and sending banks will be forced to split liability for fraud and reimburse victims due to the PSR. This dichotomy must also lead to changes in the way that money mules are detected, which is usually also conducted retrospectively - where this convergence of fraud mitigation and anti-money laundering happens, risks need to be managed in real-time and a wider single view of the customer will be of paramount importance.

17 September 2024

Finextra TV/crime

Fighting Fraud with Form3: The Importance of Collaborative Intelligence

In Part 1 of this series, FinextraTV and Chris Oakley, Head of Fraud, Form3, points out why banks remain hesitant to share data, explores the misconceptions around regulations such as GDPR, and where levels of fraud would be if the standard was named GDSR, focusing on data sharing. While many financial institutions continue to be concerned about whether they are breaching rules and obligations, in certain situations, the fact that sharing data for fraud prevention can be useful and is a legitimate reason, is lost. To avoid this vicious circle, banks must take advantage of collaborative intelligence to mitigate rising financial crime cases such as APP fraud scams and share data where insights and intelligence can be exchanged between organisations in a secure environment, building a collaborative view.

10 September 2024

News/payments

Form3 snares another $60 million for A2A payment vision

UK account-to-account payments platform Form3 has raised a total of $60m in C-series extension funding with new investor British Patient Capital leading the way with a $10 million punt.

10 September 2024

Finextra TV/payments

Balancing Regulation with Innovation: Paving a Way Forward

At EBAday 2024, Erik Alstromer, Head of Product Europe and New Markets, Form3, comments on how financial institutions spend the majority of their time and resource on regulatory compliance and keeping up with their competitors. At EBAday, it was revealed that regulatory matters was the number one driver away from innovation, which is a disappointing revelation. The solution is two-fold: products must be built on the cloud so that change can be implemented flexibly and banks must partner with the ecosystem - gone are the days where one partner supports a financial institution with all projects.

08 July 2024

News/payments

EBAday 2024: Instant payments and generative AI will be the most impactful for the industry

Digitisation and the advantages that are available through modern technology were core topics for the afternoon sessions at EBAday in Lisbon, Portugal.

19 June 2024