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Alex Bray

AVP, Omni-Channel Acquisition & Servicing
Genpact
Member since
05 Feb 2011
Location
London
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8
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23
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0
Followed by John Sims, Martha Boyle and 5 others you follow
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Alex's opinions

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Alex Bray

I'm here to make social media boring...

Over the last couple of months, I have presented to a lot of senior banking executives on the subject of social media. The parallels between these presentations have been fascinating. At all these presentations, I tend to be the last presenter of the day. I am usually all that’s between 10 tired delegates and their commute home. Nevertheless the fe...

11 January 2012 /retail Online Banking

Alex Bray

The Death of YourBank.com...?

Internet bank websites have fundamentally changed the way we manage our money - and entirely for the better. They have put customers in control - with 24 hour access, wherever and whenever you want. They have enabled banks to cut costs and deliver new and innovative services. So from all customers and bankers - thank you, internet bank websites! Y...

08 January 2012 /retail Online Banking

Alex Bray

Getting to Know You, Getting to Know All About You...

Is it wrong for your bank to use your social graph - the personal data you generate within your various social media outpourings - to make decisions about you? Much as in the famous song from ‘The King & I’, banks hope that once they’ve got to know you, you’ll get to like them too. But it doesn’t end there. Social graph data can enable banks d...

07 January 2012 /retail Social Banks

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Alex writes about

  • retail banking

Alex's opinion archive

  • 2018 (2)
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  • 2013 (8)
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Latest groups joined by Alex

  • Innovation in Financial Services

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Alex reads

  • StGilesResident Blog on Tumblr
  • Bank Marketing Strategy
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Vinod Sekharankutty
VP - Financial Services at Genpact

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Arpana Sharma
Subject Matter Expert at Genpact

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Rakesh Chhabra

Rakesh Chhabra
Assistant Vice President at Genpact

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Sayed Ali Sharafudeen

Sayed Ali Sharafudeen
Senior Manager, Customer Analytics at Genpact

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